- Area
- Dorset
- Postcode district
- BH6
- Nation
- England
- Guide price
- From £120 inc VAT
- Visit
- Rate agreed in advance
What to know about heat pump servicing in Christchurch
Whoever installed your heat pump, aftercare can be arranged in Christchurch. Tell us the make and model and roughly how old it is, and we will set out what the visit involves before you book.
Homes in Christchurch and across Dorset can book servicing at a time of year that suits them, ideally before winter. Service visits in Christchurch include unvented cylinder safety checks alongside the heat pump itself.
An annual service keeps a heat pump running efficiently, catches small faults early and is often a condition of the manufacturer's warranty.
- Heat pumps installed by another company that need a new servicing arrangement
- Systems where the manufacturer's warranty requires annual servicing
- Heat pumps a year or more past installation
What's included
- Glycol or antifreeze protection test where fitted
- Magnetic filter and strainer clean, with system pressure topped up
- Cleaning of the outdoor unit coil, fan area and condensate drain
- A dated service record for your warranty and property files
- Refrigerant circuit checks on split systems by an F-gas certified engineer
Heat pumps in Christchurch that sit near trees or hedges often need their outdoor coil cleared of leaves at the annual service.
Grants and rules for heat pumps in England
In England the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027), and since 28 April 2026 a valid EPC is no longer needed. The grant is applied for by the MCS-certified installer and shown as a deduction on your Christchurch quote.
Guide prices for heat pump servicing in Christchurch
Guide prices for Dorset, including VAT. We agree the visit rate before anyone attends, so there are no surprises on the day.
| Visit | Guide price |
|---|---|
| Annual heat pump service | £120–£250 |
| Fault-finding visit (first hour) | £90–£180 |
Inc VAT. The rate for your visit is confirmed before booking.
Winter daylight and heating in Christchurch
On the shortest day Christchurch gets about 7 hours 57 minutes of daylight, and the winter sun reaches only around 16° above the horizon at noon. Winters this far south are milder than in most of the UK, which helps a heat pump run at low flow temperatures for much of the season.
What happens when you book in Christchurch?
- Book a service and tell us roughly how old the system is.
- An engineer visits your Christchurch home and works through the service checklist.
- You receive a written record of the service and any recommendations.
- If a repair is needed, it is priced in writing before any work goes ahead.
Heat pump servicing in Christchurch: questions
What should I check before booking a visit in Christchurch?
Note any error code on the controller, check the system pressure gauge if you have one, and make sure the outdoor unit is clear of leaves or snow. Photos of the unit and controller help.
Do you also cover Bournemouth?
Yes. We arrange heat pump servicing and repairs in Bournemouth, which is about 4 miles west of Christchurch, and across Dorset.
How often should a heat pump in Christchurch be serviced?
Once a year is the usual recommendation, and many manufacturers make annual servicing a condition of the warranty. Check your warranty terms for the exact requirement.
Can you service a split system?
Yes. Split systems have refrigerant pipes running between the outdoor unit and an indoor unit, and checks on that refrigerant circuit must be done by an F-gas certified engineer. We arrange the service so a suitably certified engineer attends. The water side, controls and cylinder are checked in the same visit, just as on a monobloc system.
What does a heat pump service not include?
A service covers inspection, cleaning, testing and adjustment. It does not include replacement parts, major repairs, system flushing or radiator changes, which are quoted separately if needed. If the engineer finds a fault, they explain what it is, what it would cost to fix and whether it needs doing now or can wait.