- Area
- Greater London
- Postcode district
- SE10
- Nation
- England
- Guide price
- From £130 inc VAT
- Visit
- Rate agreed in advance
Heat pump servicing in Greenwich: what to expect
A heat pump that is serviced and set up properly keeps running efficiently for many years. Many heat pump faults trace back to settings, low pressure or a worn part rather than the heat pump itself, and those can usually be put right.
Service visits in Greenwich include unvented cylinder safety checks alongside the heat pump itself. If a heat pump in Greenwich has not been serviced for a while, the first visit includes a full check of settings and pressures.
An annual service keeps a heat pump running efficiently, catches small faults early and is often a condition of the manufacturer's warranty.
- Heat pumps a year or more past installation
- Homes where running costs have crept up or rooms feel cooler than before
- Systems where the manufacturer's warranty requires annual servicing
What's included
- Cleaning of the outdoor unit coil, fan area and condensate drain
- Glycol or antifreeze protection test where fitted
- A dated service record for your warranty and property files
- Controls and error log check, with settings adjusted where needed
- Expansion vessel, pressure relief and water quality checks
Heat pumps in Greenwich that sit near trees or hedges often need their outdoor coil cleared of leaves at the annual service.
Grants and rules for heat pumps in England
In England the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027), and since 28 April 2026 a valid EPC is no longer needed. The grant is applied for by the MCS-certified installer and shown as a deduction on your Greenwich quote.
Guide prices for heat pump servicing in Greenwich
Guide prices for Greater London, including VAT. We agree the visit rate before anyone attends, so there are no surprises on the day.
| Visit | Guide price |
|---|---|
| Annual heat pump service | £130–£280 |
| Fault-finding visit (first hour) | £100–£200 |
Inc VAT. The rate for your visit is confirmed before booking.
Designing for Greenwich's winters
On the shortest day Greenwich gets about 7 hours 50 minutes of daylight, and the winter sun reaches only around 15° above the horizon at noon. Winters this far south are milder than in most of the UK, which helps a heat pump run at low flow temperatures for much of the season.
What happens when you book in Greenwich?
- Book a service and tell us roughly how old the system is.
- An engineer visits your Greenwich home and works through the service checklist.
- You receive a written record of the service and any recommendations.
- If a repair is needed, it is priced in writing before any work goes ahead.
Heat pump servicing in Greenwich: questions
How much does a visit cost in Greenwich?
The rate for a service or fault-finding visit is agreed before anyone attends. Any repair is priced in writing before parts are ordered, so you decide before work goes ahead.
Do you also cover Blackheath?
Yes. We arrange heat pump servicing and repairs in Blackheath, which is about a mile south-east of Greenwich, and across Greater London.
Will the engineer need access indoors as well as outside?
Usually yes. The outdoor unit, the hot water cylinder, the controls and the pipework and valves indoors are all part of the visit, so allow access to each.
How much does a heat pump service cost?
An annual heat pump service has a guide price of £120–£250, including VAT. Where your price sits depends on the type of system, whether it is a split system needing refrigerant checks and whether an unvented cylinder is included. Any parts or repairs found during the service are explained and priced before any work goes ahead.
Do I need to do anything between services?
A little. Keep the area around the outdoor unit clear of leaves, snow, plants and stored items so air flows freely. Check the system pressure gauge occasionally if you have one, and note any error codes. Avoid covering the unit or building an enclosure around it without advice, as this can reduce performance.