We service systems installed through us and systems fitted by other companies, including monobloc and split units. If your heat pump was installed by someone else, tell us the make, model and age when you book so the engineer brings the right parts and information. Refrigerant work on split systems must be done by an F-gas certified engineer.
Service visits in Greater London include unvented cylinder safety checks alongside the heat pump itself. We service heat pumps in Greater London whoever installed them, including monobloc and split systems. Landlords in Greater London can arrange servicing for several properties, with a dated record for each.
Who it suits
- Heat pumps a year or more past installation
- Heat pumps installed by another company that need a new servicing arrangement
- Homes where running costs have crept up or rooms feel cooler than before
- Landlords who need dated service records for each property
Grants and rules for heat pumps in England
Homes in Greater London can use the Boiler Upgrade Scheme, which takes £7,500 off the cost of an air source heat pump when it replaces fossil-fuel or electric heating. Replacing oil or LPG heating qualifies for £9,000 for installations from 21 July 2026 to 31 March 2027, and air-to-air systems for £2,500. The MCS-certified installer named in your quote applies for the grant and deducts it from the price.
Heat pump servicing prices in Greater London
These are guide prices including VAT. The rate for your visit in Greater London is confirmed before we book it, and any repair is priced in writing before parts are ordered.
| Visit | Guide price |
|---|---|
| Annual heat pump service | £130–£280 |
| Fault-finding visit (first hour) | £100–£200 |
Inc VAT. The rate for your visit is confirmed before booking.
Towns we cover in Greater London
We cover 90 towns in Greater London for heat pump servicing. Each links to local guide prices and the grant position for England.
| Town | Postcode district | Nearest town | Midwinter daylight |
|---|---|---|---|
| Islington | N1 | Highbury | 7 h 49 min |
| Bexley | DA5 | Bexleyheath | 7 h 50 min |
| Barking | IG11 | Ilford | 7 h 49 min |
| Sutton | SM1 | Carshalton | 7 h 51 min |
| Croydon | CR0 | Purley | 7 h 51 min |
| Ilford | IG1 | Barking | 7 h 49 min |
| Harrow | HA1 | Pinner | 7 h 49 min |
| Tottenham | N17 | Wood Green | 7 h 49 min |
| Walthamstow | E17 | Leyton | 7 h 49 min |
| Dagenham | RM10 | Barking | 7 h 49 min |
| Romford | RM1 | Hornchurch | 7 h 49 min |
| Hayes | UB3 | Southall | 7 h 49 min |
| Wembley | HA9 | Hendon | 7 h 49 min |
| Fulham | SW6 | Putney | 7 h 50 min |
| Southall | UB1 | Hayes | 7 h 49 min |
| Putney | SW15 | Fulham | 7 h 50 min |
| Battersea | SW11 | Chelsea | 7 h 50 min |
| Purley | CR8 | Coulsdon | 7 h 51 min |
| Peckham | SE15 | Dulwich | 7 h 50 min |
| Chingford | E4 | Woodford Green | 7 h 48 min |
| Uxbridge | UB8 | Ruislip | 7 h 49 min |
| Wimbledon | SW19 | Morden | 7 h 50 min |
| Brixton | SW2 | Clapham | 7 h 50 min |
| Hounslow | TW3 | Twickenham | 7 h 50 min |
| Finchley | N3 | Hendon | 7 h 49 min |
| Mitcham | CR4 | Morden | 7 h 51 min |
| Feltham | TW13 | Hounslow | 7 h 50 min |
| Acton | W3 | Chiswick | 7 h 49 min |
| Beckenham | BR3 | Bromley | 7 h 50 min |
| Chelsea | SW3 | Battersea | 7 h 50 min |
| Streatham | SW16 | Balham | 7 h 50 min |
| Eltham | SE9 | Blackheath | 7 h 50 min |
| Morden | SM4 | Mitcham | 7 h 51 min |
| Carshalton | SM5 | Sutton | 7 h 51 min |
| Catford | SE6 | Lewisham | 7 h 50 min |
| Surbiton | KT6 | Kingston upon Thames | 7 h 51 min |
| Stratford | E15 | Leyton | 7 h 49 min |
| Chiswick | W4 | Acton | 7 h 50 min |
| Ruislip | HA4 | Pinner | 7 h 49 min |
| Greenwich | SE10 | Blackheath | 7 h 50 min |
| Barnet | EN5 | Mill Hill | 7 h 48 min |
| Wood Green | N22 | Crouch End | 7 h 49 min |
| Muswell Hill | N10 | Crouch End | 7 h 49 min |
| Highbury | N5 | Islington | 7 h 49 min |
| Coulsdon | CR5 | Purley | 7 h 51 min |
| Hornchurch | RM11 | Upminster | 7 h 49 min |
| Blackheath | SE3 | Lewisham | 7 h 50 min |
| New Malden | KT3 | Kingston upon Thames | 7 h 51 min |
| Woodford Green | IG8 | Chingford | 7 h 48 min |
| Richmond | TW9 | Twickenham | 7 h 50 min |
| Barnes | SW13 | Putney | 7 h 50 min |
| Notting Hill | W11 | Kensington | 7 h 49 min |
| Pinner | HA5 | Harrow | 7 h 49 min |
| Golders Green | NW11 | Hampstead | 7 h 49 min |
| Tooting | SW17 | Balham | 7 h 50 min |
| Chislehurst | BR7 | Sidcup | 7 h 50 min |
| Orpington | BR6 | Chislehurst | 7 h 51 min |
| Balham | SW12 | Tooting | 7 h 50 min |
| Bexleyheath | DA6 | Bexley | 7 h 50 min |
| Bromley | BR1 | Beckenham | 7 h 51 min |
| Camden | NW1 | Kentish Town | 7 h 49 min |
| Clapham | SW4 | Brixton | 7 h 50 min |
| Crouch End | N8 | Highgate | 7 h 49 min |
| Dulwich | SE21 | Brixton | 7 h 50 min |
| Ealing | W5 | Acton | 7 h 49 min |
| Edgware | HA8 | Mill Hill | 7 h 48 min |
| Enfield | EN1 | Southgate | 7 h 48 min |
| Forest Hill | SE23 | Sydenham | 7 h 50 min |
| Hackney | E8 | Stoke Newington | 7 h 49 min |
| Hammersmith | W6 | Notting Hill | 7 h 50 min |
| Hampstead | NW3 | West Hampstead | 7 h 49 min |
| Hendon | NW4 | Golders Green | 7 h 49 min |
| Highgate | N6 | Crouch End | 7 h 49 min |
| Kensington | W8 | Notting Hill | 7 h 50 min |
| Kentish Town | NW5 | Camden | 7 h 49 min |
| Kingston upon Thames | KT1 | Surbiton | 7 h 50 min |
| Lewisham | SE13 | Blackheath | 7 h 50 min |
| Leyton | E10 | Walthamstow | 7 h 49 min |
| Mill Hill | NW7 | Edgware | 7 h 48 min |
| Sidcup | DA14 | Chislehurst | 7 h 50 min |
| Southgate | N14 | Enfield | 7 h 48 min |
| Stoke Newington | N16 | Highbury | 7 h 49 min |
| Sydenham | SE26 | Forest Hill | 7 h 50 min |
| Teddington | TW11 | Twickenham | 7 h 50 min |
| Twickenham | TW1 | Teddington | 7 h 50 min |
| Upminster | RM14 | Hornchurch | 7 h 49 min |
| Wandsworth | SW18 | Putney | 7 h 50 min |
| Wanstead | E11 | Leyton | 7 h 49 min |
| West Hampstead | NW6 | Hampstead | 7 h 49 min |
| Woolwich | SE18 | Eltham | 7 h 50 min |
Heat pump servicing questions
Do I need to do anything between services?
A little. Keep the area around the outdoor unit clear of leaves, snow, plants and stored items so air flows freely. Check the system pressure gauge occasionally if you have one, and note any error codes. Avoid covering the unit or building an enclosure around it without advice, as this can reduce performance.
How much does a heat pump service cost?
An annual heat pump service has a guide price of £120–£250, including VAT. Where your price sits depends on the type of system, whether it is a split system needing refrigerant checks and whether an unvented cylinder is included. Any parts or repairs found during the service are explained and priced before any work goes ahead.
What does a heat pump service not include?
A service covers inspection, cleaning, testing and adjustment. It does not include replacement parts, major repairs, system flushing or radiator changes, which are quoted separately if needed. If the engineer finds a fault, they explain what it is, what it would cost to fix and whether it needs doing now or can wait.
Can you service a split system?
Yes. Split systems have refrigerant pipes running between the outdoor unit and an indoor unit, and checks on that refrigerant circuit must be done by an F-gas certified engineer. We arrange the service so a suitably certified engineer attends. The water side, controls and cylinder are checked in the same visit, just as on a monobloc system.

