- Area
- Greater London
- Postcode district
- E8
- Nation
- England
- Guide price
- From £130 inc VAT
- Visit
- Rate agreed in advance
Before you book: heat pump servicing in Hackney
A heat pump that is serviced and set up properly keeps running efficiently for many years. Many heat pump faults trace back to settings, low pressure or a worn part rather than the heat pump itself, and those can usually be put right.
Landlords in Hackney can arrange servicing for several properties, with a dated record for each. We service heat pumps in Hackney whoever installed them, including monobloc and split systems.
An annual service keeps a heat pump running efficiently, catches small faults early and is often a condition of the manufacturer's warranty.
- Landlords who need dated service records for each property
- Systems where the manufacturer's warranty requires annual servicing
- Heat pumps installed by another company that need a new servicing arrangement
What's included
- Cleaning of the outdoor unit coil, fan area and condensate drain
- Refrigerant circuit checks on split systems by an F-gas certified engineer
- Expansion vessel, pressure relief and water quality checks
- Controls and error log check, with settings adjusted where needed
- Magnetic filter and strainer clean, with system pressure topped up
Homes in Hackney and across Greater London can book servicing at a time of year that suits them, ideally before winter.
Grants and rules for heat pumps in England
Homes in Hackney can use the Boiler Upgrade Scheme, which takes £7,500 off the cost of an air source heat pump when it replaces fossil-fuel or electric heating. Replacing oil or LPG heating qualifies for £9,000 for installations from 21 July 2026 to 31 March 2027, and air-to-air systems for £2,500. The MCS-certified installer named in your quote applies for the grant and deducts it from the price.
Heat pump servicing prices in Hackney
Guide prices for Greater London, including VAT. We agree the visit rate before anyone attends, so there are no surprises on the day.
| Visit | Guide price |
|---|---|
| Annual heat pump service | £130–£280 |
| Fault-finding visit (first hour) | £100–£200 |
Inc VAT. The rate for your visit is confirmed before booking.
Short winter days in Hackney and what they mean
On the shortest day Hackney gets about 7 hours 49 minutes of daylight, and the winter sun reaches only around 15° above the horizon at noon. Winters this far south are milder than in most of the UK, which helps a heat pump run at low flow temperatures for much of the season.
Booking a visit in Hackney
- Book a service and tell us roughly how old the system is.
- An engineer visits your Hackney home and works through the service checklist.
- You receive a written record of the service and any recommendations.
- If a repair is needed, it is priced in writing before any work goes ahead.
Heat pump servicing in Hackney: questions
Do you also cover Stoke Newington?
Yes. We arrange heat pump servicing and repairs in Stoke Newington, which is about a mile north-west of Hackney, and across Greater London.
Will the engineer need access indoors as well as outside?
Usually yes. The outdoor unit, the hot water cylinder, the controls and the pipework and valves indoors are all part of the visit, so allow access to each.
What should I check before booking a visit in Hackney?
Note any error code on the controller, check the system pressure gauge if you have one, and make sure the outdoor unit is clear of leaves or snow. Photos of the unit and controller help.
Do I need to do anything between services?
A little. Keep the area around the outdoor unit clear of leaves, snow, plants and stored items so air flows freely. Check the system pressure gauge occasionally if you have one, and note any error codes. Avoid covering the unit or building an enclosure around it without advice, as this can reduce performance.
Can you service a split system?
Yes. Split systems have refrigerant pipes running between the outdoor unit and an indoor unit, and checks on that refrigerant circuit must be done by an F-gas certified engineer. We arrange the service so a suitably certified engineer attends. The water side, controls and cylinder are checked in the same visit, just as on a monobloc system.