- Area
- Greater London
- Postcode district
- W8
- Nation
- England
- Guide price
- From £130 inc VAT
- Visit
- Rate agreed in advance
What to know about heat pump servicing in Kensington
Whoever installed your heat pump, aftercare can be arranged in Kensington. Tell us the make and model and roughly how old it is, and we will set out what the visit involves before you book.
If a heat pump in Kensington has not been serviced for a while, the first visit includes a full check of settings and pressures. We service heat pumps in Kensington whoever installed them, including monobloc and split systems.
An annual service keeps a heat pump running efficiently, catches small faults early and is often a condition of the manufacturer's warranty.
- Systems where the manufacturer's warranty requires annual servicing
- Homes where running costs have crept up or rooms feel cooler than before
- Landlords who need dated service records for each property
What's included
- Magnetic filter and strainer clean, with system pressure topped up
- Cleaning of the outdoor unit coil, fan area and condensate drain
- Unvented cylinder safety checks and legionella cycle check
- Glycol or antifreeze protection test where fitted
- A dated service record for your warranty and property files
Service visits in Kensington include unvented cylinder safety checks alongside the heat pump itself.
Grants and rules for heat pumps in England
Homes in Kensington can use the Boiler Upgrade Scheme, which takes £7,500 off the cost of an air source heat pump when it replaces fossil-fuel or electric heating. Replacing oil or LPG heating qualifies for £9,000 for installations from 21 July 2026 to 31 March 2027, and air-to-air systems for £2,500. The MCS-certified installer named in your quote applies for the grant and deducts it from the price.
Heat pump servicing costs around Kensington
These are guide prices including VAT. The rate for your visit in Kensington is confirmed before we book it, and any repair is priced in writing before parts are ordered.
| Visit | Guide price |
|---|---|
| Annual heat pump service | £130–£280 |
| Fault-finding visit (first hour) | £100–£200 |
Inc VAT. The rate for your visit is confirmed before booking.
Designing for Kensington's winters
On the shortest day Kensington gets about 7 hours 50 minutes of daylight, and the winter sun reaches only around 15° above the horizon at noon. Winters this far south are milder than in most of the UK, which helps a heat pump run at low flow temperatures for much of the season.
What happens when you book in Kensington?
- Book a service and tell us roughly how old the system is.
- An engineer visits your Kensington home and works through the service checklist.
- You receive a written record of the service and any recommendations.
- If a repair is needed, it is priced in writing before any work goes ahead.
Heat pump servicing in Kensington: questions
How often should a heat pump in Kensington be serviced?
Once a year is the usual recommendation, and many manufacturers make annual servicing a condition of the warranty. Check your warranty terms for the exact requirement.
Do you also cover Notting Hill?
Yes. We arrange heat pump servicing and repairs in Notting Hill, which is about a mile north-west of Kensington, and across Greater London.
What should I check before booking a visit in Kensington?
Note any error code on the controller, check the system pressure gauge if you have one, and make sure the outdoor unit is clear of leaves or snow. Photos of the unit and controller help.
Is servicing needed to keep my warranty valid?
Often, yes. Many manufacturer warranties require an annual service with a dated record, and some extended warranties require an approved installer. Manufacturer warranties pass to you, and the length depends on the make and model. Check your warranty documents, and keep every service record safe with your MCS certificate and handover pack.
Can you service a split system?
Yes. Split systems have refrigerant pipes running between the outdoor unit and an indoor unit, and checks on that refrigerant circuit must be done by an F-gas certified engineer. We arrange the service so a suitably certified engineer attends. The water side, controls and cylinder are checked in the same visit, just as on a monobloc system.