- Area
- Greater London
- Postcode district
- SW15
- Nation
- England
- Guide price
- From £130 inc VAT
- Visit
- Rate agreed in advance
Heat pump servicing for Putney homes
Aftercare matters as much as installation. For a heat pump in Putney the visit checks the outdoor unit, the water circuit and the controls, and the engineer explains any settings that would help the system run more efficiently.
If a heat pump in Putney has not been serviced for a while, the first visit includes a full check of settings and pressures. Heat pumps in Putney that sit near trees or hedges often need their outdoor coil cleared of leaves at the annual service.
An annual service keeps a heat pump running efficiently, catches small faults early and is often a condition of the manufacturer's warranty.
- Systems where the manufacturer's warranty requires annual servicing
- Heat pumps installed by another company that need a new servicing arrangement
- Landlords who need dated service records for each property
What's included
- Unvented cylinder safety checks and legionella cycle check
- Magnetic filter and strainer clean, with system pressure topped up
- Refrigerant circuit checks on split systems by an F-gas certified engineer
- A dated service record for your warranty and property files
- Glycol or antifreeze protection test where fitted
Homes in Putney and across Greater London can book servicing at a time of year that suits them, ideally before winter.
Grants and rules for heat pumps in England
In England the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027), and since 28 April 2026 a valid EPC is no longer needed. The grant is applied for by the MCS-certified installer and shown as a deduction on your Putney quote.
Guide prices for heat pump servicing in Putney
Guide prices for Greater London, including VAT. We agree the visit rate before anyone attends, so there are no surprises on the day.
| Visit | Guide price |
|---|---|
| Annual heat pump service | £130–£280 |
| Fault-finding visit (first hour) | £100–£200 |
Inc VAT. The rate for your visit is confirmed before booking.
Designing for Putney's winters
On the shortest day Putney gets about 7 hours 50 minutes of daylight, and the winter sun reaches only around 15° above the horizon at noon. Winters this far south are milder than in most of the UK, which helps a heat pump run at low flow temperatures for much of the season.
What happens when you book in Putney?
- Book a service and tell us roughly how old the system is.
- An engineer visits your Putney home and works through the service checklist.
- You receive a written record of the service and any recommendations.
- If a repair is needed, it is priced in writing before any work goes ahead.
Heat pump servicing in Putney: questions
Do you also cover Fulham?
Yes. We arrange heat pump servicing and repairs in Fulham, which is about a mile north-east of Putney, and across Greater London.
How often should a heat pump in Putney be serviced?
Once a year is the usual recommendation, and many manufacturers make annual servicing a condition of the warranty. Check your warranty terms for the exact requirement.
What should I check before booking a visit in Putney?
Note any error code on the controller, check the system pressure gauge if you have one, and make sure the outdoor unit is clear of leaves or snow. Photos of the unit and controller help.
What does a heat pump service not include?
A service covers inspection, cleaning, testing and adjustment. It does not include replacement parts, major repairs, system flushing or radiator changes, which are quoted separately if needed. If the engineer finds a fault, they explain what it is, what it would cost to fix and whether it needs doing now or can wait.
Can you service a split system?
Yes. Split systems have refrigerant pipes running between the outdoor unit and an indoor unit, and checks on that refrigerant circuit must be done by an F-gas certified engineer. We arrange the service so a suitably certified engineer attends. The water side, controls and cylinder are checked in the same visit, just as on a monobloc system.

