- Area
- Highlands and Islands
- Postcode district
- ZE1
- Nation
- Scotland
- Guide price
- From £130 inc VAT
- Visit
- Rate agreed in advance
Before you book: heat pump servicing in Lerwick
A heat pump that is serviced and set up properly keeps running efficiently for many years. Many heat pump faults trace back to settings, low pressure or a worn part rather than the heat pump itself, and those can usually be put right.
Homes in Lerwick and across the Highlands and Islands can book servicing at a time of year that suits them, ideally before winter. If a heat pump in Lerwick has not been serviced for a while, the first visit includes a full check of settings and pressures.
An annual service keeps a heat pump running efficiently, catches small faults early and is often a condition of the manufacturer's warranty.
- Heat pumps a year or more past installation
- Homes where running costs have crept up or rooms feel cooler than before
- Systems where the manufacturer's warranty requires annual servicing
What's included
- Unvented cylinder safety checks and legionella cycle check
- Expansion vessel, pressure relief and water quality checks
- A dated service record for your warranty and property files
- Refrigerant circuit checks on split systems by an F-gas certified engineer
- Controls and error log check, with settings adjusted where needed
Landlords in Lerwick can arrange servicing for several properties, with a dated record for each.
Grants and rules for heat pumps in Scotland
The Boiler Upgrade Scheme does not apply in Scotland. Instead, homeowners in Lerwick can apply to Home Energy Scotland for a grant of up to £7,500 towards a heat pump, with up to £1,500 more for eligible rural and island homes, plus an optional interest-free loan of up to £7,500. You need a written funding offer before any work starts.
Heat pump servicing prices in Lerwick
These are guide prices including VAT. The rate for your visit in Lerwick is confirmed before we book it, and any repair is priced in writing before parts are ordered.
| Visit | Guide price |
|---|---|
| Annual heat pump service | £130–£280 |
| Fault-finding visit (first hour) | £100–£200 |
Inc VAT. The rate for your visit is confirmed before booking.
Short winter days in Lerwick and what they mean
On the shortest day Lerwick gets only about 5 hours 49 minutes of daylight, with the sun around 6° up at noon. Long Scottish winters mean the heat pump runs for much of the year, so careful sizing, good controls and correctly sized radiators make a real difference.
What happens when you book in Lerwick?
- Book a service and tell us roughly how old the system is.
- An engineer visits your Lerwick home and works through the service checklist.
- You receive a written record of the service and any recommendations.
- If a repair is needed, it is priced in writing before any work goes ahead.
Lerwick is in an area we cover by arrangement, so survey dates and any travel costs are confirmed individually in your quote.
Heat pump servicing in Lerwick: questions
How often should a heat pump in Lerwick be serviced?
Once a year is the usual recommendation, and many manufacturers make annual servicing a condition of the warranty. Check your warranty terms for the exact requirement.
Will the engineer need access indoors as well as outside?
Usually yes. The outdoor unit, the hot water cylinder, the controls and the pipework and valves indoors are all part of the visit, so allow access to each.
How much does a visit cost in Lerwick?
The rate for a service or fault-finding visit is agreed before anyone attends. Any repair is priced in writing before parts are ordered, so you decide before work goes ahead.
How much does a heat pump service cost?
An annual heat pump service has a guide price of £120–£250, including VAT. Where your price sits depends on the type of system, whether it is a split system needing refrigerant checks and whether an unvented cylinder is included. Any parts or repairs found during the service are explained and priced before any work goes ahead.
Can you service a split system?
Yes. Split systems have refrigerant pipes running between the outdoor unit and an indoor unit, and checks on that refrigerant circuit must be done by an F-gas certified engineer. We arrange the service so a suitably certified engineer attends. The water side, controls and cylinder are checked in the same visit, just as on a monobloc system.