- Area
- Kent
- Postcode district
- ME10
- Nation
- England
- Guide price
- From £120 inc VAT
- Visit
- Rate agreed in advance
Heat pump servicing for Sittingbourne homes
A heat pump that is serviced and set up properly keeps running efficiently for many years. Many heat pump faults trace back to settings, low pressure or a worn part rather than the heat pump itself, and those can usually be put right.
Homes in Sittingbourne and across Kent can book servicing at a time of year that suits them, ideally before winter. Landlords in Sittingbourne can arrange servicing for several properties, with a dated record for each.
An annual service keeps a heat pump running efficiently, catches small faults early and is often a condition of the manufacturer's warranty.
- Landlords who need dated service records for each property
- Heat pumps a year or more past installation
- Heat pumps installed by another company that need a new servicing arrangement
What's included
- Glycol or antifreeze protection test where fitted
- Cleaning of the outdoor unit coil, fan area and condensate drain
- Expansion vessel, pressure relief and water quality checks
- Unvented cylinder safety checks and legionella cycle check
- Refrigerant circuit checks on split systems by an F-gas certified engineer
We service heat pumps in Sittingbourne whoever installed them, including monobloc and split systems.
Grants and rules for heat pumps in England
In England the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027), and since 28 April 2026 a valid EPC is no longer needed. The grant is applied for by the MCS-certified installer and shown as a deduction on your Sittingbourne quote.
Heat pump servicing prices in Sittingbourne
These are guide prices including VAT. The rate for your visit in Sittingbourne is confirmed before we book it, and any repair is priced in writing before parts are ordered.
| Visit | Guide price |
|---|---|
| Annual heat pump service | £120–£260 |
| Fault-finding visit (first hour) | £90–£190 |
Inc VAT. The rate for your visit is confirmed before booking.
Designing for Sittingbourne's winters
Sittingbourne sees roughly 7 hours 51 minutes of daylight in late December against 16 hours 37 minutes in June. Milder southern winters suit heat pumps well, though the system is still sized for a cold snap rather than an average day.
Booking a visit in Sittingbourne
- Book a service and tell us roughly how old the system is.
- An engineer visits your Sittingbourne home and works through the service checklist.
- You receive a written record of the service and any recommendations.
- If a repair is needed, it is priced in writing before any work goes ahead.
Heat pump servicing in Sittingbourne: questions
What should I check before booking a visit in Sittingbourne?
Note any error code on the controller, check the system pressure gauge if you have one, and make sure the outdoor unit is clear of leaves or snow. Photos of the unit and controller help.
How much does a visit cost in Sittingbourne?
The rate for a service or fault-finding visit is agreed before anyone attends. Any repair is priced in writing before parts are ordered, so you decide before work goes ahead.
How often should a heat pump in Sittingbourne be serviced?
Once a year is the usual recommendation, and many manufacturers make annual servicing a condition of the warranty. Check your warranty terms for the exact requirement.
Is servicing needed to keep my warranty valid?
Often, yes. Many manufacturer warranties require an annual service with a dated record, and some extended warranties require an approved installer. Manufacturer warranties pass to you, and the length depends on the make and model. Check your warranty documents, and keep every service record safe with your MCS certificate and handover pack.
Can you service a split system?
Yes. Split systems have refrigerant pipes running between the outdoor unit and an indoor unit, and checks on that refrigerant circuit must be done by an F-gas certified engineer. We arrange the service so a suitably certified engineer attends. The water side, controls and cylinder are checked in the same visit, just as on a monobloc system.

