- Area
- Shropshire
- Postcode district
- SY1
- Nation
- England
- Guide price
- From £120 inc VAT
- Visit
- Rate agreed in advance
Heat pump servicing in Shrewsbury: what to expect
Whoever installed your heat pump, aftercare can be arranged in Shrewsbury. Tell us the make and model and roughly how old it is, and we will set out what the visit involves before you book.
Service visits in Shrewsbury include unvented cylinder safety checks alongside the heat pump itself. Landlords in Shrewsbury can arrange servicing for several properties, with a dated record for each.
An annual service keeps a heat pump running efficiently, catches small faults early and is often a condition of the manufacturer's warranty.
- Heat pumps installed by another company that need a new servicing arrangement
- Heat pumps a year or more past installation
- Systems where the manufacturer's warranty requires annual servicing
What's included
- Expansion vessel, pressure relief and water quality checks
- Controls and error log check, with settings adjusted where needed
- Refrigerant circuit checks on split systems by an F-gas certified engineer
- Unvented cylinder safety checks and legionella cycle check
- Magnetic filter and strainer clean, with system pressure topped up
Homes in Shrewsbury and across Shropshire can book servicing at a time of year that suits them, ideally before winter.
Grants and rules for heat pumps in England
Homes in Shrewsbury can use the Boiler Upgrade Scheme, which takes £7,500 off the cost of an air source heat pump when it replaces fossil-fuel or electric heating. Replacing oil or LPG heating qualifies for £9,000 for installations from 21 July 2026 to 31 March 2027, and air-to-air systems for £2,500. The MCS-certified installer named in your quote applies for the grant and deducts it from the price.
What to budget for heat pump servicing in Shrewsbury
Guide prices for Shropshire, including VAT. We agree the visit rate before anyone attends, so there are no surprises on the day.
| Visit | Guide price |
|---|---|
| Annual heat pump service | £120–£250 |
| Fault-finding visit (first hour) | £90–£180 |
Inc VAT. The rate for your visit is confirmed before booking.
Short winter days in Shrewsbury and what they mean
Shrewsbury has about 7 hours 37 minutes of daylight at midwinter and 16 hours 52 minutes at midsummer. That swing matters if you pair a heat pump with solar panels: summer generation can cover much of the hot water, winter generation far less.
What happens when you book in Shrewsbury?
- Book a service and tell us roughly how old the system is.
- An engineer visits your Shrewsbury home and works through the service checklist.
- You receive a written record of the service and any recommendations.
- If a repair is needed, it is priced in writing before any work goes ahead.
Heat pump servicing in Shrewsbury: questions
Can you work on a heat pump in Shrewsbury that someone else installed?
Yes. We arrange servicing and repairs for most air source heat pumps in Shrewsbury, whoever fitted them. Tell us the make and model when you get in touch.
Do you also cover Church Stretton?
Yes. We arrange heat pump servicing and repairs in Church Stretton, which is about 12 miles south of Shrewsbury, and across Shropshire.
What should I check before booking a visit in Shrewsbury?
Note any error code on the controller, check the system pressure gauge if you have one, and make sure the outdoor unit is clear of leaves or snow. Photos of the unit and controller help.
What does a heat pump service not include?
A service covers inspection, cleaning, testing and adjustment. It does not include replacement parts, major repairs, system flushing or radiator changes, which are quoted separately if needed. If the engineer finds a fault, they explain what it is, what it would cost to fix and whether it needs doing now or can wait.
Can you service a split system?
Yes. Split systems have refrigerant pipes running between the outdoor unit and an indoor unit, and checks on that refrigerant circuit must be done by an F-gas certified engineer. We arrange the service so a suitably certified engineer attends. The water side, controls and cylinder are checked in the same visit, just as on a monobloc system.