Annual servicing is recommended for all heat pumps, and many manufacturers make it a condition of their warranty. A service record also helps if you sell the home or need to make a warranty claim. The service is a paid visit with a guide price of £120–£250, including VAT, and the price for your system is confirmed when you book.
Landlords in Shropshire can arrange servicing for several properties, with a dated record for each. Homes in Shropshire and across Shropshire can book servicing at a time of year that suits them, ideally before winter. If a heat pump in Shropshire has not been serviced for a while, the first visit includes a full check of settings and pressures.
Who it suits
- Homes where running costs have crept up or rooms feel cooler than before
- Heat pumps installed by another company that need a new servicing arrangement
- Heat pumps a year or more past installation
- Systems where the manufacturer's warranty requires annual servicing
Grants and rules for heat pumps in England
Homes in Shropshire can use the Boiler Upgrade Scheme, which takes £7,500 off the cost of an air source heat pump when it replaces fossil-fuel or electric heating. Replacing oil or LPG heating qualifies for £9,000 for installations from 21 July 2026 to 31 March 2027, and air-to-air systems for £2,500. The MCS-certified installer named in your quote applies for the grant and deducts it from the price.
Heat pump servicing prices in Shropshire
Guide prices for Shropshire, including VAT. We agree the visit rate before anyone attends, so there are no surprises on the day.
| Visit | Guide price |
|---|---|
| Annual heat pump service | £120–£250 |
| Fault-finding visit (first hour) | £90–£180 |
Inc VAT. The rate for your visit is confirmed before booking.
Towns we cover in Shropshire
We cover 7 towns in Shropshire for heat pump servicing. Each links to local guide prices and the grant position for England.
| Town | Postcode district | Nearest town | Midwinter daylight |
|---|---|---|---|
| Telford | TF4 | Bridgnorth | 7 h 37 min |
| Shrewsbury | SY1 | Church Stretton | 7 h 37 min |
| Oswestry | SY11 | Shrewsbury | 7 h 35 min |
| Bridgnorth | WV15 | Telford | 7 h 39 min |
| Church Stretton | SY6 | Ludlow | 7 h 39 min |
| Ludlow | SY8 | Tenbury Wells | 7 h 40 min |
| Market Drayton | TF9 | Nantwich | 7 h 35 min |
Heat pump servicing questions
Is servicing needed to keep my warranty valid?
Often, yes. Many manufacturer warranties require an annual service with a dated record, and some extended warranties require an approved installer. Manufacturer warranties pass to you, and the length depends on the make and model. Check your warranty documents, and keep every service record safe with your MCS certificate and handover pack.
Do I need to do anything between services?
A little. Keep the area around the outdoor unit clear of leaves, snow, plants and stored items so air flows freely. Check the system pressure gauge occasionally if you have one, and note any error codes. Avoid covering the unit or building an enclosure around it without advice, as this can reduce performance.
How much does a heat pump service cost?
An annual heat pump service has a guide price of £120–£250, including VAT. Where your price sits depends on the type of system, whether it is a split system needing refrigerant checks and whether an unvented cylinder is included. Any parts or repairs found during the service are explained and priced before any work goes ahead.
Can you service a split system?
Yes. Split systems have refrigerant pipes running between the outdoor unit and an indoor unit, and checks on that refrigerant circuit must be done by an F-gas certified engineer. We arrange the service so a suitably certified engineer attends. The water side, controls and cylinder are checked in the same visit, just as on a monobloc system.