Annual servicing is recommended for all heat pumps, and many manufacturers make it a condition of their warranty. A service record also helps if you sell the home or need to make a warranty claim. The service is a paid visit with a guide price of £120–£250, including VAT, and the price for your system is confirmed when you book.
Homes in the West Midlands and across the West Midlands can book servicing at a time of year that suits them, ideally before winter. We service heat pumps in the West Midlands whoever installed them, including monobloc and split systems. Heat pumps in the West Midlands that sit near trees or hedges often need their outdoor coil cleared of leaves at the annual service.
Who it suits
- Heat pumps installed by another company that need a new servicing arrangement
- Homes where running costs have crept up or rooms feel cooler than before
- Landlords who need dated service records for each property
- Systems where the manufacturer's warranty requires annual servicing
Grants and rules for heat pumps in England
Homes in the West Midlands can use the Boiler Upgrade Scheme, which takes £7,500 off the cost of an air source heat pump when it replaces fossil-fuel or electric heating. Replacing oil or LPG heating qualifies for £9,000 for installations from 21 July 2026 to 31 March 2027, and air-to-air systems for £2,500. The MCS-certified installer named in your quote applies for the grant and deducts it from the price.
Heat pump servicing prices in the West Midlands
Guide prices for the West Midlands, including VAT. We agree the visit rate before anyone attends, so there are no surprises on the day.
| Visit | Guide price |
|---|---|
| Annual heat pump service | £120–£250 |
| Fault-finding visit (first hour) | £90–£180 |
Inc VAT. The rate for your visit is confirmed before booking.
Towns we cover in the West Midlands
We cover 28 towns in the West Midlands for heat pump servicing. Each links to local guide prices and the grant position for England.
| Town | Postcode district | Nearest town | Midwinter daylight |
|---|---|---|---|
| Birmingham | B3 | Edgbaston | 7 h 39 min |
| Coventry | CV1 | Kenilworth | 7 h 40 min |
| Wolverhampton | WV1 | Willenhall | 7 h 38 min |
| Dudley | DY2 | Brierley Hill | 7 h 39 min |
| Walsall | WS1 | Wednesbury | 7 h 38 min |
| Solihull | B91 | Shirley | 7 h 40 min |
| Sutton Coldfield | B75 | Erdington | 7 h 38 min |
| West Bromwich | B70 | Oldbury | 7 h 39 min |
| Halesowen | B63 | Brierley Hill | 7 h 40 min |
| Stourbridge | DY8 | Brierley Hill | 7 h 40 min |
| Smethwick | B66 | West Bromwich | 7 h 39 min |
| Willenhall | WV13 | Bilston | 7 h 38 min |
| Tipton | DY4 | Dudley | 7 h 39 min |
| Shirley | B90 | Hall Green | 7 h 40 min |
| Brierley Hill | DY5 | Stourbridge | 7 h 39 min |
| Aldridge | WS9 | Walsall | 7 h 38 min |
| Wednesbury | WS10 | Bilston | 7 h 39 min |
| Kingswinford | DY6 | Brierley Hill | 7 h 39 min |
| Bilston | WV14 | Willenhall | 7 h 38 min |
| Edgbaston | B15 | Harborne | 7 h 40 min |
| Erdington | B23 | Sutton Coldfield | 7 h 39 min |
| Great Barr | B43 | Walsall | 7 h 38 min |
| Hall Green | B28 | Shirley | 7 h 40 min |
| Harborne | B17 | Edgbaston | 7 h 40 min |
| Kings Heath | B14 | Moseley | 7 h 40 min |
| Knowle | B93 | Solihull | 7 h 40 min |
| Moseley | B13 | Kings Heath | 7 h 40 min |
| Oldbury | B69 | West Bromwich | 7 h 39 min |
Heat pump servicing questions
Can you service a split system?
Yes. Split systems have refrigerant pipes running between the outdoor unit and an indoor unit, and checks on that refrigerant circuit must be done by an F-gas certified engineer. We arrange the service so a suitably certified engineer attends. The water side, controls and cylinder are checked in the same visit, just as on a monobloc system.
How much does a heat pump service cost?
An annual heat pump service has a guide price of £120–£250, including VAT. Where your price sits depends on the type of system, whether it is a split system needing refrigerant checks and whether an unvented cylinder is included. Any parts or repairs found during the service are explained and priced before any work goes ahead.
What does a heat pump service not include?
A service covers inspection, cleaning, testing and adjustment. It does not include replacement parts, major repairs, system flushing or radiator changes, which are quoted separately if needed. If the engineer finds a fault, they explain what it is, what it would cost to fix and whether it needs doing now or can wait.
How often should a heat pump be serviced?
Once a year is the usual recommendation for air source heat pumps, and many manufacturers require it as a warranty condition. An annual visit cleans filters and strainers, checks pressures and controls, and tests the unvented cylinder's safety devices. If you notice a drop in performance, unusual noises or repeated error codes between services, arrange a visit sooner.