- Area
- Dorset
- Postcode district
- BH15
- Nation
- England
- Guide price
- From £9,600 inc VAT
- Survey
- Free for installation enquiries
Air source heat pump installation for Poole homes
Homes around Poole range from older terraces to newer estates, and each needs a different design. That is why we survey before we quote.
Installers working in Poole plan the order of work so heating and hot water are off for as short a time as practical. Many homes in Poole have a side passage or rear garden with room for an outdoor unit, and the survey checks airflow and distance from neighbouring windows.
We survey your home, design a heat pump system around its real heat loss, and manage the installation from the first visit to the MCS certificate.
- Owners who want one contract covering design, fitting and paperwork
- Households with room for a hot water cylinder
- Homes replacing a gas, oil, LPG or electric heating system
What's included
- Radiator and pipework changes where the design needs them
- Outdoor unit, hot water cylinder and weather compensation controls
- Free home survey and room-by-room heat loss calculation
- MCS registration and certificate, plus network operator notification
- Commissioning, handover and a walk-through of the controls
For older properties in Poole, the heat loss calculation looks closely at solid walls, single glazing and draughts before any unit is sized.
Grants and rules for heat pumps in England
Homes in Poole can use the Boiler Upgrade Scheme, which takes £7,500 off the cost of an air source heat pump when it replaces fossil-fuel or electric heating. Replacing oil or LPG heating qualifies for £9,000 for installations from 21 July 2026 to 31 March 2027, and air-to-air systems for £2,500. The MCS-certified installer named in your quote applies for the grant and deducts it from the price.
Installing heat pumps is zero-rated for VAT across the UK until 31 March 2027. Since 29 May 2025, permitted development in England allows up to two air source heat pumps on a house, each up to 1.5 m³, with no blanket 1 m boundary rule — the installation must still meet the MCS planning standards, including the noise check. Listed buildings, flats and some conservation-area positions need extra consent, which we check at survey.
Air source heat pump installation costs around Poole
Guide prices for Poole and the rest of Dorset are shown below, installed and inc VAT. We publish ranges rather than a single figure because design details move the price, and the written quote after survey fixes it.
| Home | Typical size | Installed guide price | After £7,500 grant |
|---|---|---|---|
| 1–2 bedroom flat or small terrace | 4–5 kW | £9,600–£12,650 | £2,100–£5,150 |
| 2–3 bedroom terrace or semi | 5–7 kW | £10,600–£13,650 | £3,100–£6,150 |
| 3 bedroom semi or small detached | 6–9 kW | £12,100–£15,650 | £4,600–£8,150 |
| 4 bedroom detached | 8–12 kW | £14,150–£18,200 | £6,650–£10,700 |
| 5+ bedroom or larger older house | 11–16 kW | £16,650–£22,750 | £9,150–£15,250 |
Installed, inc VAT: unit, cylinder, controls, minor pipework and commissioning.
How long is the heating season in Poole?
Poole sees roughly 7 hours 57 minutes of daylight in late December against 16 hours 30 minutes in June. Milder southern winters suit heat pumps well, though the system is still sized for a cold snap rather than an average day.
The steps for air source heat pump installation in Poole
- Send your postcode and a few details, or use the guide price tool.
- A surveyor visits your Poole home, measures every room and checks where the outdoor unit can go.
- You receive a heat loss design and a fixed written quote, with any grant shown where it applies.
- Installers fit the unit, cylinder and any radiator changes, typically over 2–4 days on site.
- The system is commissioned, set up with weather compensation and handed over with the paperwork.
Air source heat pump installation in Poole: questions
Do I need new radiators for a heat pump in Poole?
Often some, not all. Heat pumps run best at lower water temperatures, so rooms with small radiators may need larger ones. The survey of your Poole home gives a room-by-room list.
What size heat pump does a Poole home need?
It depends on the heat loss, not the postcode. As a rough guide, a 3 bedroom semi often needs 6–9 kW, but the room-by-room survey sets the actual size for your Poole home.
Can you service a heat pump in Poole that someone else installed?
Yes. We arrange servicing and repairs for most air source heat pumps in Poole, whoever fitted them. Tell us the make and model when you book.
Will an air source heat pump be noisy?
Heat pumps are designed to run quietly, but where the unit sits makes a real difference. The survey looks for a position away from bedroom windows and neighbours, with clear airflow, and the installation must pass the MCS noise assessment. The fan is most noticeable on very cold days when the unit works hardest, and a little vapour during the periodic defrost is normal.
Can I cancel after accepting the quote?
Nothing is ordered until you accept the written quote. Where the contract is agreed away from our premises, for example at your kitchen table, you can cancel within 14 days under the Consumer Contracts Regulations 2013. If you ask us to start sooner and then cancel, you pay only for work done up to that point.