- Area
- Norfolk
- Postcode district
- NR27
- Nation
- England
- Guide price
- From £9,500 inc VAT
- Survey
- Free for installation enquiries
Before you book: air source heat pump installation in Cromer
Homes around Cromer range from older terraces to newer estates, and each needs a different design. That is why we survey before we quote.
Terraced streets in Cromer often mean a compact unit position at the rear, so siting and sound levels are checked carefully. In Cromer, cylinder space is planned with you, often in an airing cupboard, utility room or garage.
We survey your home, design a heat pump system around its real heat loss, and manage the installation from the first visit to the MCS certificate.
- Houses with reasonable insulation, or a plan to improve it
- Households with room for a hot water cylinder
- Owners who want one contract covering design, fitting and paperwork
What's included
- Commissioning, handover and a walk-through of the controls
- Removal of the old boiler or heaters
- Radiator and pipework changes where the design needs them
- Free home survey and room-by-room heat loss calculation
- Boiler Upgrade Scheme application in England and Wales where eligible
For older properties in Cromer, the heat loss calculation looks closely at solid walls, single glazing and draughts before any unit is sized.
Grants and rules for heat pumps in England
Homes in Cromer can use the Boiler Upgrade Scheme, which takes £7,500 off the cost of an air source heat pump when it replaces fossil-fuel or electric heating. Replacing oil or LPG heating qualifies for £9,000 for installations from 21 July 2026 to 31 March 2027, and air-to-air systems for £2,500. The MCS-certified installer named in your quote applies for the grant and deducts it from the price.
Installing heat pumps is zero-rated for VAT across the UK until 31 March 2027. Since 29 May 2025, permitted development in England allows up to two air source heat pumps on a house, each up to 1.5 m³, with no blanket 1 m boundary rule — the installation must still meet the MCS planning standards, including the noise check. Listed buildings, flats and some conservation-area positions need extra consent, which we check at survey.
Air source heat pump installation prices in Cromer
The ranges below are typical installed prices for homes in Norfolk, including VAT. A survey sets the exact figure, because two similar-looking houses in Cromer can need quite different radiators and pipework.
| Home | Typical size | Installed guide price | After £7,500 grant |
|---|---|---|---|
| 1–2 bedroom flat or small terrace | 4–5 kW | £9,500–£12,500 | £2,000–£5,000 |
| 2–3 bedroom terrace or semi | 5–7 kW | £10,500–£13,500 | £3,000–£6,000 |
| 3 bedroom semi or small detached | 6–9 kW | £12,000–£15,500 | £4,500–£8,000 |
| 4 bedroom detached | 8–12 kW | £14,000–£18,000 | £6,500–£10,500 |
| 5+ bedroom or larger older house | 11–16 kW | £16,500–£22,500 | £9,000–£15,000 |
Installed, inc VAT: unit, cylinder, controls, minor pipework and commissioning.
How long is the heating season in Cromer?
On the shortest day Cromer gets about 7 hours 34 minutes of daylight, with the noon sun around 14° up. The heating season runs from autumn into spring, so a heat pump that is sized correctly and set up with weather compensation does most of its work in steady, cool conditions.
From survey to switch-on in Cromer
- Tell us about your home: postcode, property type and current heating.
- We book a survey in Cromer; the surveyor measures rooms, windows and radiators and looks at cylinder space.
- The design and quote arrive in writing, including radiator changes and the outdoor unit position.
- On installation days the old system is removed and the new one fitted and filled.
- We commission the heat pump, show you the controls and register the installation.
Air source heat pump installation in Cromer: questions
How long does installation take in Cromer?
Most installations take 2–4 days on site. Jobs with several radiator changes or new pipework take longer, and your quote for a Cromer home states the expected time.
Where would the outdoor unit go on a Cromer house?
Usually at the side or rear, on a level base with space around it for airflow and servicing, away from bedroom windows where possible. The surveyor checks positions at your Cromer home.
How soon can you survey a home in Cromer?
Survey dates depend on how busy installers are in Norfolk. We offer the next available dates when you enquire and confirm them in writing.
Can I cancel after accepting the quote?
Nothing is ordered until you accept the written quote. Where the contract is agreed away from our premises, for example at your kitchen table, you can cancel within 14 days under the Consumer Contracts Regulations 2013. If you ask us to start sooner and then cancel, you pay only for work done up to that point.
Do I need new radiators for a heat pump?
Not always; many homes keep most of their radiators and change only a few. Because a heat pump runs at a lower water temperature than a boiler, each radiator gives out less heat, so the survey checks every room against its heat loss. Rooms where the existing radiator falls short get a larger one, with a guide price of £250–£450 each, installed and including VAT.

