- Area
- Norfolk
- Postcode district
- NR1
- Nation
- England
- Guide price
- From £9,500 inc VAT
- Survey
- Free for installation enquiries
Before you book: air source heat pump installation in Norwich
In Norwich, as anywhere in the UK, the heat pumps that perform well are the ones designed around low flow temperatures and sized from a proper heat loss calculation.
For older properties in Norwich, the heat loss calculation looks closely at solid walls, single glazing and draughts before any unit is sized. In Norwich, cylinder space is planned with you, often in an airing cupboard, utility room or garage.
We survey your home, design a heat pump system around its real heat loss, and manage the installation from the first visit to the MCS certificate.
- Homes replacing a gas, oil, LPG or electric heating system
- Houses with reasonable insulation, or a plan to improve it
- Owners who want one contract covering design, fitting and paperwork
What's included
- Commissioning, handover and a walk-through of the controls
- Outdoor unit, hot water cylinder and weather compensation controls
- Free home survey and room-by-room heat loss calculation
- Radiator and pipework changes where the design needs them
- Removal of the old boiler or heaters
Many homes in Norwich have a side passage or rear garden with room for an outdoor unit, and the survey checks airflow and distance from neighbouring windows.
Grants and rules for heat pumps in England
Homes in Norwich can use the Boiler Upgrade Scheme, which takes £7,500 off the cost of an air source heat pump when it replaces fossil-fuel or electric heating. Replacing oil or LPG heating qualifies for £9,000 for installations from 21 July 2026 to 31 March 2027, and air-to-air systems for £2,500. The MCS-certified installer named in your quote applies for the grant and deducts it from the price.
There is no VAT on installing a heat pump anywhere in the UK until 31 March 2027. In England most houses can have an air source heat pump under permitted development, provided the unit meets the MCS noise and siting standards; the old 1 m boundary limit was removed on 29 May 2025. We flag listed buildings, flats and sensitive conservation-area positions at survey.
Air source heat pump installation costs around Norwich
The ranges below are typical installed prices for homes in Norfolk, including VAT. A survey sets the exact figure, because two similar-looking houses in Norwich can need quite different radiators and pipework.
| Home | Typical size | Installed guide price | After £7,500 grant |
|---|---|---|---|
| 1–2 bedroom flat or small terrace | 4–5 kW | £9,500–£12,500 | £2,000–£5,000 |
| 2–3 bedroom terrace or semi | 5–7 kW | £10,500–£13,500 | £3,000–£6,000 |
| 3 bedroom semi or small detached | 6–9 kW | £12,000–£15,500 | £4,500–£8,000 |
| 4 bedroom detached | 8–12 kW | £14,000–£18,000 | £6,500–£10,500 |
| 5+ bedroom or larger older house | 11–16 kW | £16,500–£22,500 | £9,000–£15,000 |
Installed, inc VAT: unit, cylinder, controls, minor pipework and commissioning.
Designing for Norwich's winters
Norwich has about 7 hours 38 minutes of daylight at midwinter and 16 hours 51 minutes at midsummer. That swing matters if you pair a heat pump with solar panels: summer generation can cover much of the hot water, winter generation far less.
The steps for air source heat pump installation in Norwich
- Start online with a guide price or call us.
- A home survey in Norwich gives us the room-by-room heat loss.
- Your written quote sets out the design, the price and the grant position where you live.
- Installation is booked for dates that suit you; most homes take 2–4 days on site.
- After commissioning you get a handover of the controls and settings, plus the certificates.
Air source heat pump installation in Norwich: questions
Do you cover Wymondham as well as Norwich?
Yes. We arrange surveys and installation in Wymondham, which is about 9 miles south-west of Norwich, and across Norfolk.
Do I need new radiators for a heat pump in Norwich?
Often some, not all. Heat pumps run best at lower water temperatures, so rooms with small radiators may need larger ones. The survey of your Norwich home gives a room-by-room list.
How soon can you survey a home in Norwich?
Survey dates depend on how busy installers are in Norfolk. We offer the next available dates when you enquire and confirm them in writing.
How long does an air source heat pump installation take?
A typical home installation takes 2–4 days on site. It takes longer if several radiators are being replaced, pipework is being upgraded or the cylinder is going in a new location. Your quote sets out the expected programme, including when you will be without heating and hot water. Timings are typical rather than fixed, because older homes sometimes reveal surprises once floorboards are lifted.
Do I need new radiators for a heat pump?
Not always; many homes keep most of their radiators and change only a few. Because a heat pump runs at a lower water temperature than a boiler, each radiator gives out less heat, so the survey checks every room against its heat loss. Rooms where the existing radiator falls short get a larger one, with a guide price of £250–£450 each, installed and including VAT.