- Area
- Norfolk
- Postcode district
- NR19
- Nation
- England
- Guide price
- From £9,500 inc VAT
- Survey
- Free for installation enquiries
Air source heat pump installation for Dereham homes
A heat pump suits most Dereham homes, but the details decide how efficiently it runs. Our survey looks at insulation, radiators and hot water use room by room.
Homeowners across Norfolk can arrange a survey in Dereham for a room-by-room design and a written quote before committing to anything. Many homes in Dereham have a side passage or rear garden with room for an outdoor unit, and the survey checks airflow and distance from neighbouring windows.
We survey your home, design a heat pump system around its real heat loss, and manage the installation from the first visit to the MCS certificate.
- Houses with reasonable insulation, or a plan to improve it
- Homes replacing a gas, oil, LPG or electric heating system
- Households with room for a hot water cylinder
What's included
- Commissioning, handover and a walk-through of the controls
- Boiler Upgrade Scheme application in England and Wales where eligible
- System design, unit sizing and a written quote
- Outdoor unit, hot water cylinder and weather compensation controls
- Radiator and pipework changes where the design needs them
In Dereham, cylinder space is planned with you, often in an airing cupboard, utility room or garage.
Grants and rules for heat pumps in England
In England the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027), and since 28 April 2026 a valid EPC is no longer needed. The grant is applied for by the MCS-certified installer and shown as a deduction on your Dereham quote.
There is no VAT on installing a heat pump anywhere in the UK until 31 March 2027. In England most houses can have an air source heat pump under permitted development, provided the unit meets the MCS noise and siting standards; the old 1 m boundary limit was removed on 29 May 2025. We flag listed buildings, flats and sensitive conservation-area positions at survey.
What to budget for air source heat pump installation in Dereham
These are guide prices for Norfolk, installed and including VAT. Your final price is fixed in a written quote after the survey and depends on the heat loss of the house, the radiators that need changing and where the unit goes.
| Home | Typical size | Installed guide price | After £7,500 grant |
|---|---|---|---|
| 1–2 bedroom flat or small terrace | 4–5 kW | £9,500–£12,500 | £2,000–£5,000 |
| 2–3 bedroom terrace or semi | 5–7 kW | £10,500–£13,500 | £3,000–£6,000 |
| 3 bedroom semi or small detached | 6–9 kW | £12,000–£15,500 | £4,500–£8,000 |
| 4 bedroom detached | 8–12 kW | £14,000–£18,000 | £6,500–£10,500 |
| 5+ bedroom or larger older house | 11–16 kW | £16,500–£22,500 | £9,000–£15,000 |
Installed, inc VAT: unit, cylinder, controls, minor pipework and commissioning.
Short winter days in Dereham and what they mean
Dereham has about 7 hours 37 minutes of daylight at midwinter and 16 hours 52 minutes at midsummer. That swing matters if you pair a heat pump with solar panels: summer generation can cover much of the hot water, winter generation far less.
How installation works in Dereham
- Start online with a guide price or call us.
- A home survey in Dereham gives us the room-by-room heat loss.
- Your written quote sets out the design, the price and the grant position where you live.
- Installation is booked for dates that suit you; most homes take 2–4 days on site.
- After commissioning you get a handover of the controls and settings, plus the certificates.
Air source heat pump installation in Dereham: questions
Where would the outdoor unit go on a Dereham house?
Usually at the side or rear, on a level base with space around it for airflow and servicing, away from bedroom windows where possible. The surveyor checks positions at your Dereham home.
Do I need new radiators for a heat pump in Dereham?
Often some, not all. Heat pumps run best at lower water temperatures, so rooms with small radiators may need larger ones. The survey of your Dereham home gives a room-by-room list.
Can you service a heat pump in Dereham that someone else installed?
Yes. We arrange servicing and repairs for most air source heat pumps in Dereham, whoever fitted them. Tell us the make and model when you book.
Do I need new radiators for a heat pump?
Not always; many homes keep most of their radiators and change only a few. Because a heat pump runs at a lower water temperature than a boiler, each radiator gives out less heat, so the survey checks every room against its heat loss. Rooms where the existing radiator falls short get a larger one, with a guide price of £250–£450 each, installed and including VAT.
What grants can I get for a heat pump?
It depends on where you live. In England and Wales the Boiler Upgrade Scheme gives £7,500 towards an air-to-water heat pump, which the installer claims and deducts from your quote. In Scotland, Home Energy Scotland offers a grant of up to £7,500, with up to £1,500 more for eligible rural and island homes, but you need a written funding offer before work starts. Northern Ireland has no dedicated homeowner heat pump grant at present.

