- Area
- Norfolk
- Postcode district
- NR19
- Nation
- England
- Nearby
- Swaffham, Fakenham, Wymondham
Homes in Dereham and the wider NR19 district can book a free survey for installation enquiries. Nearby we also cover Swaffham (about 11 miles west) and Fakenham.
Heat pump services in Dereham
All services in Dereham:
Grants and rules for heat pumps in England
Homes in Dereham can use the Boiler Upgrade Scheme, which takes £7,500 off the cost of an air source heat pump when it replaces fossil-fuel or electric heating. Replacing oil or LPG heating qualifies for £9,000 for installations from 21 July 2026 to 31 March 2027, and air-to-air systems for £2,500. The MCS-certified installer named in your quote applies for the grant and deducts it from the price.
Installing heat pumps is zero-rated for VAT across the UK until 31 March 2027. Since 29 May 2025, permitted development in England allows up to two air source heat pumps on a house, each up to 1.5 m³, with no blanket 1 m boundary rule — the installation must still meet the MCS planning standards, including the noise check. Listed buildings, flats and some conservation-area positions need extra consent, which we check at survey.
Heat pump guide prices in Dereham
The ranges below are typical installed prices for homes in Norfolk, including VAT. A survey sets the exact figure, because two similar-looking houses in Dereham can need quite different radiators and pipework.
| Home | Typical size | Installed guide price | After £7,500 grant |
|---|---|---|---|
| 1–2 bedroom flat or small terrace | 4–5 kW | £9,500–£12,500 | £2,000–£5,000 |
| 2–3 bedroom terrace or semi | 5–7 kW | £10,500–£13,500 | £3,000–£6,000 |
| 3 bedroom semi or small detached | 6–9 kW | £12,000–£15,500 | £4,500–£8,000 |
| 4 bedroom detached | 8–12 kW | £14,000–£18,000 | £6,500–£10,500 |
| 5+ bedroom or larger older house | 11–16 kW | £16,500–£22,500 | £9,000–£15,000 |
Installed, inc VAT: unit, cylinder, controls, minor pipework and commissioning.
Short winter days in Dereham and what they mean
Dereham has about 7 hours 37 minutes of daylight at midwinter and 16 hours 52 minutes at midsummer. That swing matters if you pair a heat pump with solar panels: summer generation can cover much of the hot water, winter generation far less.
Heat pumps in Dereham: questions
Where would the outdoor unit go on a Dereham house?
Usually at the side or rear, on a level base with space around it for airflow and servicing, away from bedroom windows where possible. The surveyor checks positions at your Dereham home.
Can you service a heat pump in Dereham that someone else installed?
Yes. We arrange servicing and repairs for most air source heat pumps in Dereham, whoever fitted them. Tell us the make and model when you book.
What size heat pump does a Dereham home need?
It depends on the heat loss, not the postcode. As a rough guide, a 3 bedroom semi often needs 6–9 kW, but the room-by-room survey sets the actual size for your Dereham home.
How soon can you survey a home in Dereham?
Survey dates depend on how busy installers are in Norfolk. We offer the next available dates when you enquire and confirm them in writing.

