- Area
- Gwent
- Postcode district
- NP16
- Nation
- Wales
- Nearby
- Caldicot, Monmouth, Newport (Gwent)
Chepstow is in Gwent. Whether you are replacing a gas, oil or electric system, the design starts with measuring how much heat each room loses on a cold day, and survey arrangements for Chepstow are confirmed when you enquire.
Heat pump services in Chepstow
All services in Chepstow:
Grants and rules for heat pumps in Wales
Homes in Chepstow can use the Boiler Upgrade Scheme, which applies in Wales as well as England: £7,500 towards an air source heat pump, or £9,000 when it replaces oil or LPG heating for installations from 21 July 2026 to 31 March 2027. The MCS-certified installer named in your quote applies and deducts the grant.
Installing heat pumps is zero-rated for VAT across the UK until 31 March 2027. Wales has its own permitted development rules for air source heat pumps, so we check what applies to your property, including listed building and conservation-area constraints, at the survey.
Heat pump guide prices in Chepstow
Here are typical prices for an air source heat pump in Gwent, installed and including VAT. Use the guide price tool for a figure based on your home, then a survey confirms it in writing.
| Home | Typical size | Installed guide price | After £7,500 grant |
|---|---|---|---|
| 1–2 bedroom flat or small terrace | 4–5 kW | £9,500–£12,500 | £2,000–£5,000 |
| 2–3 bedroom terrace or semi | 5–7 kW | £10,500–£13,500 | £3,000–£6,000 |
| 3 bedroom semi or small detached | 6–9 kW | £12,000–£15,500 | £4,500–£8,000 |
| 4 bedroom detached | 8–12 kW | £14,000–£18,000 | £6,500–£10,500 |
| 5+ bedroom or larger older house | 11–16 kW | £16,500–£22,500 | £9,000–£15,000 |
Installed, inc VAT: unit, cylinder, controls, minor pipework and commissioning.
Designing for Chepstow's winters
On the shortest day Chepstow gets about 7 hours 48 minutes of daylight, with the noon sun around 15° up. The heating season runs from autumn into spring, so a heat pump that is sized correctly and set up with weather compensation does most of its work in steady, cool conditions.
Heat pumps in Chepstow: questions
How long does installation take in Chepstow?
Most installations take 2–4 days on site. Jobs with several radiator changes or new pipework take longer, and your quote for a Chepstow home states the expected time.
Do you cover Caldicot as well as Chepstow?
Yes. We arrange surveys and installation in Caldicot, which is about 5 miles south-west of Chepstow, and across Gwent.
Can you service a heat pump in Chepstow that someone else installed?
Yes. We arrange servicing and repairs for most air source heat pumps in Chepstow, whoever fitted them. Tell us the make and model when you book.
How long does a heat pump survey take in Chepstow?
A home survey in Chepstow usually takes one to two hours. The surveyor measures every heated room, checks windows, walls and radiators, and looks at where the outdoor unit and cylinder can go.

