A heat pump hot water cylinder is an insulated tank that stores hot water heated by the heat pump, with a much larger internal coil than a cylinder designed for a boiler. Heat pumps heat water to a lower temperature than boilers, typically around 45–55°C, so a bigger coil is needed to pass heat into the stored water quickly. A standard boiler cylinder would heat slowly and make the heat pump work harder than it should.
Discharge pipe routes are planned at the survey so a Gwent cylinder can drain safely to the outside. Many homes in Gwent with combi boilers have no airing cupboard, so the survey looks for the most practical cylinder space. In terraced homes around Gwent and across Gwent, slimline cylinders can fit spaces a standard model cannot.
Who it suits
- Homes replacing a combi boiler that need space found for a cylinder
- Larger families or homes with two or more bathrooms
- Every air-to-water heat pump installation, whatever the existing boiler
- Homes with solar PV that want to store daytime electricity as hot water
Grants and rules for heat pumps in Wales
Homes in Gwent can use the Boiler Upgrade Scheme, which applies in Wales as well as England: £7,500 towards an air source heat pump, or £9,000 when it replaces oil or LPG heating for installations from 21 July 2026 to 31 March 2027. The MCS-certified installer named in your quote applies and deducts the grant.
Installing heat pumps is zero-rated for VAT across the UK until 31 March 2027. Wales has its own permitted development rules for air source heat pumps, so we check what applies to your property, including listed building and conservation-area constraints, at the survey.
Heat pump hot water cylinders prices in Gwent
These are guide prices for Gwent, installed and including VAT. Your final price is fixed in a written quote after the survey and depends on the heat loss of the house, the radiators that need changing and where the unit goes.
| Work | Guide price |
|---|---|
| Heat pump hot water cylinder (supplied and fitted) | £1,200–£2,200 |
Supplied and fitted, inc VAT. Included in every full system price.
Towns we cover in Gwent
We cover 11 towns in Gwent for heat pump hot water cylinders. Each links to local guide prices and the grant position for Wales.
| Town | Postcode district | Nearest town | Midwinter daylight |
|---|---|---|---|
| Newport (Gwent) | NP20 | Risca | 7 h 49 min |
| Cwmbran | NP44 | Pontypool | 7 h 48 min |
| Pontypool | NP4 | Cwmbran | 7 h 47 min |
| Ebbw Vale | NP23 | Tredegar | 7 h 47 min |
| Risca | NP11 | Newport (Gwent) | 7 h 48 min |
| Blackwood | NP12 | Bargoed | 7 h 48 min |
| Abergavenny | NP7 | Crickhowell | 7 h 46 min |
| Caldicot | NP26 | Chepstow | 7 h 49 min |
| Chepstow | NP16 | Caldicot | 7 h 48 min |
| Monmouth | NP25 | Chepstow | 7 h 46 min |
| Tredegar | NP22 | Ebbw Vale | 7 h 47 min |
Heat pump hot water cylinders questions
I have a combi boiler. Where will the cylinder go?
Moving from a combi to a heat pump means finding space for a cylinder, usually somewhere around 600 mm square and up to about 2 m tall. Common choices are a bedroom or landing cupboard, a utility room, under the stairs or an integral garage. The surveyor looks at your layout and suggests options, including slimline models where space is tight.
Will I run out of hot water with a heat pump?
Not if the cylinder is sized to how your household uses hot water. Unlike a combi, hot water is stored, so very heavy use, such as several long showers back to back, can use up the stored volume before it reheats. Sizing for your busiest period, and timing reheats sensibly, avoids this for most homes.
Can I keep my existing hot water cylinder with a heat pump?
Usually not. Cylinders designed for boilers have a small coil that cannot transfer heat quickly at heat pump temperatures, so the water would reheat slowly and efficiency would suffer. A heat pump cylinder has a much larger coil. The new cylinder can often go in the same cupboard, though, if there is enough height and floor space.
How much does a heat pump cylinder cost?
A heat pump hot water cylinder has a guide price of £1,200–£2,200, installed and including VAT. In a full heat pump installation the cylinder is already included in the system guide price, so this figure mainly applies where a cylinder is replaced on its own. Capacity, coil design and the pipework needed affect where your price sits.