- Area
- Norfolk
- Postcode district
- NR19
- Nation
- England
- Guide price
- From £9,500 inc VAT
- Survey
- Free for installation enquiries
What to know about replacing a gas boiler with a heat pump in Dereham
Homes around Dereham range from older terraces to newer estates, and each needs a different design. That is why we survey before we quote.
Installers in Dereham take out the old boiler and flue and seal the wall opening as part of the job. Semi-detached and terraced houses in Dereham often have an airing cupboard that can be reused for a heat pump cylinder.
Moving from mains gas to a heat pump means finding cylinder space, deciding what happens to the gas supply and comparing running costs on realistic assumptions.
- Households ready to give up gas entirely and drop the standing charge
- Homes in England and Wales eligible for the Boiler Upgrade Scheme
- Boilers that are old, unreliable or due for replacement
What's included
- Free survey with heat loss calculation and cylinder siting
- Removal of the gas boiler, flue and any loft tanks
- Commissioning, MCS certificate and grant application in England and Wales where eligible
- Capping of the gas pipe at the boiler position where you are giving up gas
- System flush and radiator upgrades where the design calls for them
Households across Norfolk moving off gas can have a survey in Dereham that compares running costs on realistic assumptions.
Grants and rules for heat pumps in England
In England the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027), and since 28 April 2026 a valid EPC is no longer needed. The grant is applied for by the MCS-certified installer and shown as a deduction on your Dereham quote.
There is no VAT on installing a heat pump anywhere in the UK until 31 March 2027. In England most houses can have an air source heat pump under permitted development, provided the unit meets the MCS noise and siting standards; the old 1 m boundary limit was removed on 29 May 2025. We flag listed buildings, flats and sensitive conservation-area positions at survey.
Gas boiler to heat pump costs around Dereham
Here are typical prices for replacing a gas boiler with a heat pump in Norfolk, installed and including VAT. Use the guide price tool for a figure based on your home, then a survey confirms it in writing.
| Home | Typical size | Installed guide price | After £7,500 grant |
|---|---|---|---|
| 1–2 bedroom flat or small terrace | 4–5 kW | £9,500–£12,500 | £2,000–£5,000 |
| 2–3 bedroom terrace or semi | 5–7 kW | £10,500–£13,500 | £3,000–£6,000 |
| 3 bedroom semi or small detached | 6–9 kW | £12,000–£15,500 | £4,500–£8,000 |
| 4 bedroom detached | 8–12 kW | £14,000–£18,000 | £6,500–£10,500 |
| 5+ bedroom or larger older house | 11–16 kW | £16,500–£22,500 | £9,000–£15,000 |
Installed, inc VAT: unit, cylinder, controls, minor pipework and commissioning.
Designing for Dereham's winters
On the shortest day Dereham gets about 7 hours 37 minutes of daylight, with the noon sun around 14° up. The heating season runs from autumn into spring, so a heat pump that is sized correctly and set up with weather compensation does most of its work in steady, cool conditions.
From survey to switch-on in Dereham
- Start online with a guide price or call us.
- A home survey in Dereham gives us the room-by-room heat loss.
- Your written quote sets out the design, the price and the grant position where you live.
- Installation is booked for dates that suit you; most homes take 2–4 days on site.
- After commissioning you get a handover of the controls and settings, plus the certificates.
Replacing a gas boiler with a heat pump in Dereham: questions
Where would the outdoor unit go on a Dereham house?
Usually at the side or rear, on a level base with space around it for airflow and servicing, away from bedroom windows where possible. The surveyor checks positions at your Dereham home.
How long does a heat pump survey take in Dereham?
A home survey in Dereham usually takes one to two hours. The surveyor measures every heated room, checks windows, walls and radiators, and looks at where the outdoor unit and cylinder can go.
What size heat pump does a Dereham home need?
It depends on the heat loss, not the postcode. As a rough guide, a 3 bedroom semi often needs 6–9 kW, but the room-by-room survey sets the actual size for your Dereham home.
Will my hot water run out with a heat pump?
Not if the cylinder is sized properly for your household. The survey asks how many people live in the home, how many bathrooms you have and whether you prefer baths or showers, then sizes the cylinder to suit. The heat pump reheats the cylinder on a schedule, often overnight and again during the day, and an immersion heater acts as a backup.
Can a heat pump replace a combi boiler?
Yes, but you need room for a hot water cylinder, because heat pumps store hot water rather than heating it on demand. Most homes find a space in a cupboard, utility room, garage or under the stairs, and compact or combined indoor units help where space is tight. The survey measures the options first, so you know where everything will go before you accept the quote.

