- Area
- Norfolk
- Postcode district
- NR1
- Nation
- England
- Guide price
- From £9,500 inc VAT
- Survey
- Free for installation enquiries
Before you book: replacing a gas boiler with a heat pump in Norwich
The question for a Norwich home is rarely whether a heat pump can work, but what needs to change to make it work well: radiator sizes, pipework, controls and where the unit goes.
Rear gardens and side returns in Norwich usually offer a sensible spot for the outdoor unit, checked for airflow and neighbours. Many gas-heated homes in Norwich have a combi boiler in the kitchen, so the survey starts by finding the right place for a cylinder.
Moving from mains gas to a heat pump means finding cylinder space, deciding what happens to the gas supply and comparing running costs on realistic assumptions.
- System or regular boiler homes with an existing airing cupboard
- Combi owners who can find space for a hot water cylinder
- Households ready to give up gas entirely and drop the standing charge
What's included
- Heat pump cylinder, outdoor unit and weather compensation controls
- Removal of the gas boiler, flue and any loft tanks
- Capping of the gas pipe at the boiler position where you are giving up gas
- System flush and radiator upgrades where the design calls for them
- Commissioning, MCS certificate and grant application in England and Wales where eligible
Households across Norfolk moving off gas can have a survey in Norwich that compares running costs on realistic assumptions.
Grants and rules for heat pumps in England
Homes in Norwich can use the Boiler Upgrade Scheme, which takes £7,500 off the cost of an air source heat pump when it replaces fossil-fuel or electric heating. Replacing oil or LPG heating qualifies for £9,000 for installations from 21 July 2026 to 31 March 2027, and air-to-air systems for £2,500. The MCS-certified installer named in your quote applies for the grant and deducts it from the price.
Installing heat pumps is zero-rated for VAT across the UK until 31 March 2027. Since 29 May 2025, permitted development in England allows up to two air source heat pumps on a house, each up to 1.5 m³, with no blanket 1 m boundary rule — the installation must still meet the MCS planning standards, including the noise check. Listed buildings, flats and some conservation-area positions need extra consent, which we check at survey.
Gas boiler to heat pump costs around Norwich
These are guide prices for Norfolk, installed and including VAT. Your final price is fixed in a written quote after the survey and depends on the heat loss of the house, the radiators that need changing and where the unit goes.
| Home | Typical size | Installed guide price | After £7,500 grant |
|---|---|---|---|
| 1–2 bedroom flat or small terrace | 4–5 kW | £9,500–£12,500 | £2,000–£5,000 |
| 2–3 bedroom terrace or semi | 5–7 kW | £10,500–£13,500 | £3,000–£6,000 |
| 3 bedroom semi or small detached | 6–9 kW | £12,000–£15,500 | £4,500–£8,000 |
| 4 bedroom detached | 8–12 kW | £14,000–£18,000 | £6,500–£10,500 |
| 5+ bedroom or larger older house | 11–16 kW | £16,500–£22,500 | £9,000–£15,000 |
Installed, inc VAT: unit, cylinder, controls, minor pipework and commissioning.
Designing for Norwich's winters
Norwich has about 7 hours 38 minutes of daylight at midwinter and 16 hours 51 minutes at midsummer. That swing matters if you pair a heat pump with solar panels: summer generation can cover much of the hot water, winter generation far less.
The steps for replacing a gas boiler with a heat pump in Norwich
- Start online with a guide price or call us.
- A home survey in Norwich gives us the room-by-room heat loss.
- Your written quote sets out the design, the price and the grant position where you live.
- Installation is booked for dates that suit you; most homes take 2–4 days on site.
- After commissioning you get a handover of the controls and settings, plus the certificates.
Replacing a gas boiler with a heat pump in Norwich: questions
How soon can you survey a home in Norwich?
Survey dates depend on how busy installers are in Norfolk. We offer the next available dates when you enquire and confirm them in writing.
Do I need new radiators for a heat pump in Norwich?
Often some, not all. Heat pumps run best at lower water temperatures, so rooms with small radiators may need larger ones. The survey of your Norwich home gives a room-by-room list.
What size heat pump does a Norwich home need?
It depends on the heat loss, not the postcode. As a rough guide, a 3 bedroom semi often needs 6–9 kW, but the room-by-room survey sets the actual size for your Norwich home.
Can a heat pump replace a combi boiler?
Yes, but you need room for a hot water cylinder, because heat pumps store hot water rather than heating it on demand. Most homes find a space in a cupboard, utility room, garage or under the stairs, and compact or combined indoor units help where space is tight. The survey measures the options first, so you know where everything will go before you accept the quote.
What if my gas boiler is fairly new?
A newer boiler can still be replaced, but the timing is worth weighing. Some owners switch when the boiler needs a major repair; others prefer to plan the change for a convenient time. Across the UK, heat pump installation is zero-rated for VAT until 31 March 2027. A hybrid system, which keeps the boiler alongside a heat pump, is another option, though it is not eligible for the Boiler Upgrade Scheme in England and Wales.