For installation enquiries the survey is free, and the results go straight into your written quote. If you want the calculation on its own, for example to plan building work or to compare quotes, a stand-alone heat loss survey and report has a guide price of £150–£400, including VAT.
A surveyor visits your home to measure each room, window and wall before any heat pump is sized. Design outdoor temperatures for Cumbria and the wider Cumbria come from local cold-weather data, not a national average. Houses in Cumbria built in different eras can need very different heat pump sizes, which is why each is calculated room by room.
Who it suits
- Homeowners planning insulation or building work who want to know the effect on heat demand
- Self-builders and architects who need emitter and system sizes early
- Anyone getting a heat pump quote, as the first step
- Homes with an existing heat pump that seems undersized or expensive to run
Grants and rules for heat pumps in England
Homes in Cumbria can use the Boiler Upgrade Scheme, which takes £7,500 off the cost of an air source heat pump when it replaces fossil-fuel or electric heating. Replacing oil or LPG heating qualifies for £9,000 for installations from 21 July 2026 to 31 March 2027, and air-to-air systems for £2,500. The MCS-certified installer named in your quote applies for the grant and deducts it from the price.
Installing heat pumps is zero-rated for VAT across the UK until 31 March 2027. Since 29 May 2025, permitted development in England allows up to two air source heat pumps on a house, each up to 1.5 m³, with no blanket 1 m boundary rule — the installation must still meet the MCS planning standards, including the noise check. Listed buildings, flats and some conservation-area positions need extra consent, which we check at survey.
Heat loss survey prices in Cumbria
These are guide prices for Cumbria, installed and including VAT. Your final price is fixed in a written quote after the survey and depends on the heat loss of the house, the radiators that need changing and where the unit goes.
| Survey | Guide price |
|---|---|
| Home survey and heat loss calculation with an installation quote | Free |
| Stand-alone heat loss survey and report | £150–£400 |
Inc VAT. A stand-alone report is for homeowners who want the design without an installation quote.
Towns we cover in Cumbria
We cover 10 towns in Cumbria for heat loss surveys. Each links to local guide prices and the grant position for England.
| Town | Postcode district | Nearest town | Midwinter daylight |
|---|---|---|---|
| Carlisle | CA3 | Penrith | 7 h 11 min |
| Barrow-in-Furness | LA14 | Ulverston | 7 h 21 min |
| Kendal | LA9 | Windermere | 7 h 18 min |
| Whitehaven | CA28 | Workington | 7 h 15 min |
| Workington | CA14 | Whitehaven | 7 h 14 min |
| Penrith | CA11 | Keswick | 7 h 14 min |
| Cockermouth | CA13 | Workington | 7 h 14 min |
| Keswick | CA12 | Cockermouth | 7 h 15 min |
| Ulverston | LA12 | Barrow-in-Furness | 7 h 20 min |
| Windermere | LA23 | Kendal | 7 h 18 min |
Heat loss surveys questions
Can I use the heat loss report to get other quotes?
Yes. A stand-alone heat loss report is yours to use, including sharing it with other installers so their quotes are based on the same figures. Comparing quotes like for like makes it easier to see differences in equipment, radiator upgrades and workmanship terms. The report states the assumptions used wherever construction could not be confirmed.
Will the survey check noise from the outdoor unit?
Yes. The surveyor identifies possible positions for the outdoor unit and carries out the MCS noise assessment, which estimates the sound level at the nearest neighbouring window from the unit's sound power level, distance and any barriers. In England, meeting the MCS planning standards is one of the conditions for permitted development. Wales, Scotland and Northern Ireland have their own rules, which we check.
How long does a heat loss survey take?
A typical survey takes 1–3 hours on site, depending on the size and complexity of the home. Larger or older houses with mixed construction, extensions or many rooms take longer. The calculations and design are completed afterwards, and the results are included in your quote or stand-alone report.
What is a design flow temperature?
The design flow temperature is the temperature of the water sent to your radiators or underfloor heating on the coldest design day. Heat pumps are more efficient at lower flow temperatures, typically around 35–50°C. Choosing it is a balance: a lower figure improves efficiency but can mean larger radiators in some rooms, so the design shows both.