A heat loss survey is a room-by-room assessment that calculates how much heat your home loses on a cold day, which tells you what size of heat pump you need and whether your radiators can deliver enough warmth. It follows the MCS method, the standard used for heat pump design across the UK, and it is the foundation for every other decision in your quote.
Design outdoor temperatures for the Scottish Borders and the wider the Scottish Borders come from local cold-weather data, not a national average. The survey in the Scottish Borders includes a check of where the outdoor unit could sit and how its sound would reach neighbours. Homeowners in the Scottish Borders thinking about insulation work can use the survey to see how it would change their heat pump size.
Who it suits
- Anyone getting a heat pump quote, as the first step
- Homeowners planning insulation or building work who want to know the effect on heat demand
- Self-builders and architects who need emitter and system sizes early
- Homes with an existing heat pump that seems undersized or expensive to run
Grants and rules for heat pumps in Scotland
The Boiler Upgrade Scheme does not apply in Scotland. Instead, homeowners in the Scottish Borders can apply to Home Energy Scotland for a grant of up to £7,500 towards a heat pump, with up to £1,500 more for eligible rural and island homes, plus an optional interest-free loan of up to £7,500. You need a written funding offer before any work starts.
Installing heat pumps is zero-rated for VAT across the UK until 31 March 2027. Scotland has its own permitted development rules for air source heat pumps and its own building standards, so we confirm what applies to your property at survey.
Heat loss survey prices in the Scottish Borders
The ranges below are typical installed prices for homes in the Scottish Borders, including VAT. A survey sets the exact figure, because two similar-looking houses in the Scottish Borders can need quite different radiators and pipework.
| Survey | Guide price |
|---|---|
| Home survey and heat loss calculation with an installation quote | Free |
| Stand-alone heat loss survey and report | £150–£410 |
Inc VAT. A stand-alone report is for homeowners who want the design without an installation quote.
Towns we cover in the Scottish Borders
We cover 8 towns in the Scottish Borders for heat loss surveys. Each links to local guide prices and the grant position for Scotland.
| Town | Postcode district | Nearest town | Midwinter daylight |
|---|---|---|---|
| Duns | TD11 | Eyemouth | 7 h 00 min |
| Eyemouth | TD14 | Duns | 6 h 58 min |
| Galashiels | TD1 | Selkirk | 7 h 02 min |
| Hawick | TD9 | Selkirk | 7 h 04 min |
| Jedburgh | TD8 | Kelso | 7 h 04 min |
| Kelso | TD5 | Jedburgh | 7 h 02 min |
| Peebles | EH45 | Penicuik | 7 h 01 min |
| Selkirk | TD7 | Galashiels | 7 h 03 min |
Heat loss surveys questions
Why can't you size the heat pump from my boiler?
Boilers are often much larger than a home's real heat loss, because they are sized for fast hot water and quick warm-ups. Matching a heat pump to the boiler's output usually means an oversized unit that costs more and switches on and off too often. A room-by-room calculation finds the actual heat demand, which is what the heat pump needs to meet.
How long does a heat loss survey take?
A typical survey takes 1–3 hours on site, depending on the size and complexity of the home. Larger or older houses with mixed construction, extensions or many rooms take longer. The calculations and design are completed afterwards, and the results are included in your quote or stand-alone report.
Will the survey check noise from the outdoor unit?
Yes. The surveyor identifies possible positions for the outdoor unit and carries out the MCS noise assessment, which estimates the sound level at the nearest neighbouring window from the unit's sound power level, distance and any barriers. In England, meeting the MCS planning standards is one of the conditions for permitted development. Wales, Scotland and Northern Ireland have their own rules, which we check.
Can I use the heat loss report to get other quotes?
Yes. A stand-alone heat loss report is yours to use, including sharing it with other installers so their quotes are based on the same figures. Comparing quotes like for like makes it easier to see differences in equipment, radiator upgrades and workmanship terms. The report states the assumptions used wherever construction could not be confirmed.