Design is what separates a comfortable, economical system from a disappointing one. Heat pumps run most efficiently at low flow temperatures, around 35–50°C, so the survey checks every room's heat loss against the radiator in it and sizes the unit to the whole house rather than to the old boiler's output. Weather compensation controls then adjust the water temperature to the weather outside, so the system runs gently for long periods instead of in short bursts.
Homeowners across the Scottish Borders can arrange a survey in the Scottish Borders for a room-by-room design and a written quote before committing to anything. Terraced streets in the Scottish Borders often mean a compact unit position at the rear, so siting and sound levels are checked carefully. Installers working in the Scottish Borders plan the order of work so heating and hot water are off for as short a time as practical.
Who it suits
- Homes replacing a gas, oil, LPG or electric heating system
- Houses with reasonable insulation, or a plan to improve it
- Households with room for a hot water cylinder
- Owners who want one contract covering design, fitting and paperwork
Grants and rules for heat pumps in Scotland
In Scotland, heat pump funding comes through Home Energy Scotland rather than the Boiler Upgrade Scheme: a grant of up to £7,500 (up to £1,500 extra for eligible rural and island homes) and an optional interest-free loan of up to £7,500. For a home in the Scottish Borders, apply and receive the written offer before the installation date is fixed.
Installing heat pumps is zero-rated for VAT across the UK until 31 March 2027. Scotland has its own permitted development rules for air source heat pumps and its own building standards, so we confirm what applies to your property at survey.
Air source heat pump installation prices in the Scottish Borders
The ranges below are typical installed prices for homes in the Scottish Borders, including VAT. A survey sets the exact figure, because two similar-looking houses in the Scottish Borders can need quite different radiators and pipework.
| Home | Typical size | Installed guide price |
|---|---|---|
| 1–2 bedroom flat or small terrace | 4–5 kW | £9,700–£12,750 |
| 2–3 bedroom terrace or semi | 5–7 kW | £10,700–£13,750 |
| 3 bedroom semi or small detached | 6–9 kW | £12,250–£15,800 |
| 4 bedroom detached | 8–12 kW | £14,300–£18,350 |
| 5+ bedroom or larger older house | 11–16 kW | £16,850–£22,950 |
Installed, inc VAT: unit, cylinder, controls, minor pipework and commissioning. In Scotland, Home Energy Scotland grants of up to £7,500 and interest-free loans may reduce the cost.
Towns we cover in the Scottish Borders
We cover 8 towns in the Scottish Borders for air source heat pump installation. Each links to local guide prices and the grant position for Scotland.
| Town | Postcode district | Nearest town | Midwinter daylight |
|---|---|---|---|
| Duns | TD11 | Eyemouth | 7 h 00 min |
| Eyemouth | TD14 | Duns | 6 h 58 min |
| Galashiels | TD1 | Selkirk | 7 h 02 min |
| Hawick | TD9 | Selkirk | 7 h 04 min |
| Jedburgh | TD8 | Kelso | 7 h 04 min |
| Kelso | TD5 | Jedburgh | 7 h 02 min |
| Peebles | EH45 | Penicuik | 7 h 01 min |
| Selkirk | TD7 | Galashiels | 7 h 03 min |
Air source heat pump installation questions
What grants can I get for a heat pump?
It depends on where you live. In England and Wales the Boiler Upgrade Scheme gives £7,500 towards an air-to-water heat pump, which the installer claims and deducts from your quote. In Scotland, Home Energy Scotland offers a grant of up to £7,500, with up to £1,500 more for eligible rural and island homes, but you need a written funding offer before work starts. Northern Ireland has no dedicated homeowner heat pump grant at present.
Will an air source heat pump be noisy?
Heat pumps are designed to run quietly, but where the unit sits makes a real difference. The survey looks for a position away from bedroom windows and neighbours, with clear airflow, and the installation must pass the MCS noise assessment. The fan is most noticeable on very cold days when the unit works hardest, and a little vapour during the periodic defrost is normal.
How long does an air source heat pump installation take?
A typical home installation takes 2–4 days on site. It takes longer if several radiators are being replaced, pipework is being upgraded or the cylinder is going in a new location. Your quote sets out the expected programme, including when you will be without heating and hot water. Timings are typical rather than fixed, because older homes sometimes reveal surprises once floorboards are lifted.
Can I cancel after accepting the quote?
Nothing is ordered until you accept the written quote. Where the contract is agreed away from our premises, for example at your kitchen table, you can cancel within 14 days under the Consumer Contracts Regulations 2013. If you ask us to start sooner and then cancel, you pay only for work done up to that point.