We set up the controls at commissioning to suit your home and routine, show you how to use them, and explain how a heat pump tariff or time-of-use tariff could fit. Settings can be fine-tuned after the first cold spell, once you have seen how the house responds.
Hot water schedules in Ayrshire can be timed to suit shift work, school runs or working from home. We set up weather compensation for each Ayrshire home from its own heat loss design, not a factory default. Homeowners in Ayrshire get a walkthrough of their controls at handover, with a simple written guide to keep.
Who it suits
- Existing heat pumps that feel expensive to run or slow to respond
- Homes with an extension, loft room or areas heated at different times
- Households considering a heat pump or time-of-use electricity tariff
- Homes with solar PV or a battery that want hot water timed to match
Grants and rules for heat pumps in Scotland
In Scotland, heat pump funding comes through Home Energy Scotland rather than the Boiler Upgrade Scheme: a grant of up to £7,500 (up to £1,500 extra for eligible rural and island homes) and an optional interest-free loan of up to £7,500. For a home in Ayrshire, apply and receive the written offer before the installation date is fixed.
Installing heat pumps is zero-rated for VAT across the UK until 31 March 2027. Scotland has its own permitted development rules for air source heat pumps and its own building standards, so we confirm what applies to your property at survey.
Prices
Weather-compensating controls and set-up are included in every full system price. See the guide prices for full systems.
Towns we cover in Ayrshire
We cover 11 towns in Ayrshire for heat pump controls and tariffs. Each links to local guide prices and the grant position for Scotland.
| Town | Postcode district | Nearest town | Midwinter daylight |
|---|---|---|---|
| Kilmarnock | KA1 | Stewarton | 7 h 02 min |
| Ayr | KA8 | Prestwick | 7 h 04 min |
| Irvine | KA12 | Saltcoats | 7 h 02 min |
| Ardrossan | KA22 | Saltcoats | 7 h 01 min |
| Cumnock | KA18 | Prestwick | 7 h 04 min |
| Girvan | KA26 | Ayr | 7 h 07 min |
| Largs | KA30 | Ardrossan | 6 h 59 min |
| Prestwick | KA8 | Ayr | 7 h 04 min |
| Saltcoats | KA21 | Ardrossan | 7 h 02 min |
| Stewarton | KA3 | Kilmarnock | 7 h 01 min |
| Troon | KA10 | Prestwick | 7 h 03 min |
Heat pump controls and tariffs questions
Can I control my heat pump from my phone?
Many heat pumps offer an app or work with smart thermostats, letting you change temperatures, set schedules and see energy use from your phone. Features vary by make and model, and app control usually needs a reliable internet connection at home. The heating keeps running on its own settings if the connection drops.
Why are my radiators only warm, not hot?
That is normal for a heat pump. It heats radiators to a lower temperature than a boiler, so they feel warm rather than hot to the touch, while running longer to keep the room at a steady temperature. If rooms reach the temperature you set, the system is working as designed. If a room stays cold, the settings or radiator size may need checking.
Should I turn my heat pump off at night?
Usually not. Switching off lets the house cool, and the heat pump then has to run at a higher flow temperature to recover, which lowers efficiency. A small set-back of 1–2°C overnight is generally more economical. Homes with very good insulation or a time-of-use tariff may suit different patterns, which we can set up.
How should I set the hot water on a heat pump?
Most households heat hot water once or twice a day at set times rather than on demand. Timing the main heat for a cheaper tariff period, or for the middle of the day when solar panels generate, helps keep costs down. A weekly legionella cycle raises the water temperature higher, and we schedule it at a sensible time.