- Area
- Norfolk
- Postcode district
- NR1
- Nation
- England
- Main grant
- Boiler Upgrade Scheme, £7,500
- Survey
- Free for installation enquiries
Heat pump grants for Norwich homes
A heat pump suits most Norwich homes, but the details decide how efficiently it runs. Our survey looks at insulation, radiators and hot water use room by room.
For landlords with property in Norwich, we explain the funding position for each home before quoting. Oil and LPG-heated homes around Norwich can have their options set out alongside the cost of a full system.
Heat pump funding depends on which UK nation you live in, so we confirm what applies to your home and handle the grant steps alongside your quote.
- Anyone unsure which scheme applies and wanting it checked before committing
- Landlords in England and Wales, who can apply for their let properties
- Homes in England and Wales on oil or LPG, where a higher grant applies between set dates
What's included
- Installation scheduled around your grant confirmation or funding offer
- Written quote showing the full price and any grant deduction
- Boiler Upgrade Scheme application made by the MCS-certified installer (England and Wales)
- Eligibility check for the scheme that covers your nation
- MCS certificate and handover documents after installation
We confirm at the survey which funding route a home in Norwich is likely to qualify for.
Grants and rules for heat pumps in England
In England the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027), and since 28 April 2026 a valid EPC is no longer needed. The grant is applied for by the MCS-certified installer and shown as a deduction on your Norwich quote.
There is no VAT on installing a heat pump anywhere in the UK until 31 March 2027. In England most houses can have an air source heat pump under permitted development, provided the unit meets the MCS noise and siting standards; the old 1 m boundary limit was removed on 29 May 2025. We flag listed buildings, flats and sensitive conservation-area positions at survey.
Grants and VAT across the UK
| Nation | Main support for heat pumps | Key points |
|---|---|---|
| England | Boiler Upgrade Scheme: £7,500 (£9,000 replacing oil or LPG, 21 July 2026 to 31 March 2027; £2,500 air-to-air) | MCS-certified installer applies; deducted from your quote |
| Wales | Boiler Upgrade Scheme: £7,500 (£9,000 replacing oil or LPG, 21 July 2026 to 31 March 2027) | Same scheme and rules as England |
| Scotland | Home Energy Scotland grant up to £7,500, plus up to £1,500 rural uplift; interest-free loan up to £7,500 | You apply; written offer needed before work starts |
| Northern Ireland | No dedicated heat pump grant for homeowners at present | Some heat pumps funded through NISEP in the past |
Heat pump installation is zero-rated for VAT across the UK, including Northern Ireland, until 31 March 2027. Scheme figures as at October 2026; check gov.uk, Ofgem or Home Energy Scotland before relying on them.
How long is the heating season in Norwich?
On the shortest day Norwich gets about 7 hours 38 minutes of daylight, with the noon sun around 14° up. The heating season runs from autumn into spring, so a heat pump that is sized correctly and set up with weather compensation does most of its work in steady, cool conditions.
How installation works in Norwich
- Tell us about your home: postcode, property type and current heating.
- We book a survey in Norwich; the surveyor measures rooms, windows and radiators and looks at cylinder space.
- The design and quote arrive in writing, including radiator changes and the outdoor unit position.
- On installation days the old system is removed and the new one fitted and filled.
- We commission the heat pump, show you the controls and register the installation.
Heat pump grants in Norwich: questions
How soon can you survey a home in Norwich?
Survey dates depend on how busy installers are in Norfolk. We offer the next available dates when you enquire and confirm them in writing.
Do I need new radiators for a heat pump in Norwich?
Often some, not all. Heat pumps run best at lower water temperatures, so rooms with small radiators may need larger ones. The survey of your Norwich home gives a room-by-room list.
How long does a heat pump survey take in Norwich?
A home survey in Norwich usually takes one to two hours. The surveyor measures every heated room, checks windows, walls and radiators, and looks at where the outdoor unit and cylinder can go.
Do I need an EPC for the Boiler Upgrade Scheme?
No longer. Since 28 April 2026, a valid EPC is not required for the Boiler Upgrade Scheme in England and Wales. The system must still meet the home's full heating and hot water needs, which the room-by-room heat loss calculation confirms. The other eligibility rules, such as owning the property, still apply.
Who applies for the Boiler Upgrade Scheme?
In England and Wales, the MCS-certified installer applies to Ofgem for the Boiler Upgrade Scheme on your behalf, and the grant is deducted from your quote. Ofgem then contacts you as the property owner to confirm the details. Your quote names the MCS-certified installer for your job, so you know who is making the application.

