- Area
- Norfolk
- Postcode district
- NR1
- Nation
- England
- Nearby
- Wymondham, North Walsham, Dereham
Norwich is in Norfolk. Whether you are replacing a gas, oil or electric system, the design starts with measuring how much heat each room loses on a cold day, and survey arrangements for Norwich are confirmed when you enquire.
Heat pump services in Norwich
All services in Norwich:
Grants and rules for heat pumps in England
In England the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027), and since 28 April 2026 a valid EPC is no longer needed. The grant is applied for by the MCS-certified installer and shown as a deduction on your Norwich quote.
There is no VAT on installing a heat pump anywhere in the UK until 31 March 2027. In England most houses can have an air source heat pump under permitted development, provided the unit meets the MCS noise and siting standards; the old 1 m boundary limit was removed on 29 May 2025. We flag listed buildings, flats and sensitive conservation-area positions at survey.
Heat pump guide prices in Norwich
Here are typical prices for an air source heat pump in Norfolk, installed and including VAT. Use the guide price tool for a figure based on your home, then a survey confirms it in writing.
| Home | Typical size | Installed guide price | After £7,500 grant |
|---|---|---|---|
| 1–2 bedroom flat or small terrace | 4–5 kW | £9,500–£12,500 | £2,000–£5,000 |
| 2–3 bedroom terrace or semi | 5–7 kW | £10,500–£13,500 | £3,000–£6,000 |
| 3 bedroom semi or small detached | 6–9 kW | £12,000–£15,500 | £4,500–£8,000 |
| 4 bedroom detached | 8–12 kW | £14,000–£18,000 | £6,500–£10,500 |
| 5+ bedroom or larger older house | 11–16 kW | £16,500–£22,500 | £9,000–£15,000 |
Installed, inc VAT: unit, cylinder, controls, minor pipework and commissioning.
Designing for Norwich's winters
On the shortest day Norwich gets about 7 hours 38 minutes of daylight, with the noon sun around 14° up. The heating season runs from autumn into spring, so a heat pump that is sized correctly and set up with weather compensation does most of its work in steady, cool conditions.
Heat pumps in Norwich: questions
Do I need new radiators for a heat pump in Norwich?
Often some, not all. Heat pumps run best at lower water temperatures, so rooms with small radiators may need larger ones. The survey of your Norwich home gives a room-by-room list.
Can you service a heat pump in Norwich that someone else installed?
Yes. We arrange servicing and repairs for most air source heat pumps in Norwich, whoever fitted them. Tell us the make and model when you book.
How long does a heat pump survey take in Norwich?
A home survey in Norwich usually takes one to two hours. The surveyor measures every heated room, checks windows, walls and radiators, and looks at where the outdoor unit and cylinder can go.
How long does installation take in Norwich?
Most installations take 2–4 days on site. Jobs with several radiator changes or new pipework take longer, and your quote for a Norwich home states the expected time.