- Area
- Gloucestershire
- Postcode district
- GL50
- Nation
- England
- Guide price
- From £90 inc VAT
- Visit
- Rate agreed in advance
What to know about heat pump repairs in Cheltenham
Whoever installed your heat pump, aftercare can be arranged in Cheltenham. Tell us the make and model and roughly how old it is, and we will set out what the visit involves before you book.
We repair heat pumps in Cheltenham whoever installed them, including older monobloc and split systems. Outdoor units in exposed spots around Cheltenham can ice more heavily, so siting is checked as part of any icing fault.
When a heat pump shows an error, loses pressure or stops heating, an engineer diagnoses the cause and explains the repair and its cost before fixing it.
- Outdoor units that have become noisy, iced up or keep switching on and off
- Rooms or hot water not getting warm enough
- Systems losing pressure or needing frequent topping up
What's included
- Reading of error history and operating data
- Fault-finding visit at a rate agreed before attending
- Refrigerant repairs by an F-gas certified engineer where needed
- A clear explanation of the fault and a price for the repair before work goes ahead
- Testing of sensors, pumps, valves, pressures and electrics
Across Cheltenham and Gloucestershire, refrigerant repairs on split systems are carried out by an F-gas certified engineer.
Grants and rules for heat pumps in England
In England the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027), and since 28 April 2026 a valid EPC is no longer needed. The grant is applied for by the MCS-certified installer and shown as a deduction on your Cheltenham quote.
Guide prices for heat pump repairs in Cheltenham
Guide prices for Gloucestershire, including VAT. We agree the visit rate before anyone attends, so there are no surprises on the day.
| Repair | Guide price |
|---|---|
| Fault-finding visit and diagnosis | £90–£180 |
| Sensor or thermistor replacement | £120–£280 |
| Expansion vessel or pressure relief valve | £150–£350 |
| Circulating pump replacement | £250–£480 |
| Fan motor replacement | £300–£660 |
| Refrigerant leak repair and re-gas (split systems) | £350–£960 |
| Main control board (PCB) replacement | £450–£1,100 |
Inc VAT. The fault-finding rate is agreed before we attend; repairs are priced in writing before parts are ordered.
Short winter days in Cheltenham and what they mean
On the shortest day Cheltenham gets about 7 hours 45 minutes of daylight, with the noon sun around 15° up. The heating season runs from autumn into spring, so a heat pump that is sized correctly and set up with weather compensation does most of its work in steady, cool conditions.
Booking a visit in Cheltenham
- Tell us the make if you know it, the error code or symptoms, and send photos of the unit and controller.
- We confirm the fault-finding rate and arrange a visit in Cheltenham.
- The engineer diagnoses the fault and gives you a written price for the repair.
- Parts are ordered once you agree, and the repair is completed and tested.
Heat pump repairs in Cheltenham: questions
How often should a heat pump in Cheltenham be serviced?
Once a year is the usual recommendation, and many manufacturers make annual servicing a condition of the warranty. Check your warranty terms for the exact requirement.
Will the engineer need access indoors as well as outside?
Usually yes. The outdoor unit, the hot water cylinder, the controls and the pipework and valves indoors are all part of the visit, so allow access to each.
Do you also cover Tewkesbury?
Yes. We arrange heat pump servicing and repairs in Tewkesbury, which is about 7 miles north-west of Cheltenham, and across Gloucestershire.
Can you repair a heat pump installed by another company?
Yes. We carry out fault-finding and repairs on heat pumps installed by other companies, including monobloc and split systems. Tell us the make, model and approximate age when you get in touch, plus any error code shown. If the system is still under the manufacturer's warranty, it may be quicker to contact the original installer or manufacturer first.
Why is my heat pump showing an error code?
An error code is the heat pump's way of reporting a problem it has detected, such as low water flow, a sensor reading out of range or a communication fault between units. Note the code and check the manual, as some codes clear after a simple reset or pressure top-up. If it returns, an engineer can trace the underlying cause.