Heat pump repair is the diagnosis and fixing of faults in an air source heat pump, its water circuit, its controls or the hot water cylinder. Many faults have a simple cause, such as low system pressure, a blocked filter or a control setting, while others involve a failed sensor, pump, fan or circuit board.
Across Herefordshire and Herefordshire, refrigerant repairs on split systems are carried out by an F-gas certified engineer. Outdoor units in exposed spots around Herefordshire can ice more heavily, so siting is checked as part of any icing fault. We repair heat pumps in Herefordshire whoever installed them, including older monobloc and split systems.
Who it suits
- Heat pumps showing an error code or fault light
- Heat pumps installed by another company that need a second opinion
- Outdoor units that have become noisy, iced up or keep switching on and off
- Rooms or hot water not getting warm enough
Grants and rules for heat pumps in England
In England the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027), and since 28 April 2026 a valid EPC is no longer needed. The grant is applied for by the MCS-certified installer and shown as a deduction on your quote.
Heat pump repairs prices in Herefordshire
These are guide prices including VAT. The rate for your visit in Herefordshire is confirmed before we book it, and any repair is priced in writing before parts are ordered.
| Repair | Guide price |
|---|---|
| Fault-finding visit and diagnosis | £90–£180 |
| Sensor or thermistor replacement | £120–£280 |
| Expansion vessel or pressure relief valve | £150–£350 |
| Circulating pump replacement | £250–£480 |
| Fan motor replacement | £300–£650 |
| Refrigerant leak repair and re-gas (split systems) | £350–£950 |
| Main control board (PCB) replacement | £450–£1,100 |
Inc VAT. The fault-finding rate is agreed before we attend; repairs are priced in writing before parts are ordered.
Towns we cover in Herefordshire
We cover 5 towns in Herefordshire for heat pump repairs. Each links to local guide prices and the grant position for England.
| Town | Postcode district | Nearest town | Midwinter daylight |
|---|---|---|---|
| Hereford | HR1 | Ross-on-Wye | 7 h 44 min |
| Kington | HR5 | Leominster | 7 h 42 min |
| Ledbury | HR8 | Malvern | 7 h 44 min |
| Leominster | HR6 | Tenbury Wells | 7 h 42 min |
| Ross-on-Wye | HR9 | Ledbury | 7 h 45 min |
Heat pump repairs questions
Can you repair a heat pump installed by another company?
Yes. We carry out fault-finding and repairs on heat pumps installed by other companies, including monobloc and split systems. Tell us the make, model and approximate age when you get in touch, plus any error code shown. If the system is still under the manufacturer's warranty, it may be quicker to contact the original installer or manufacturer first.
How much does a heat pump repair cost?
Heat pump repairs have a typical range of £90–£1,100, including VAT, depending on the part and labour involved. Sensor replacements sit at the lower end, while control boards and refrigerant repairs on split systems sit higher. Every repair starts with a fault-finding visit, with a guide price of £90–£180 for the first hour, and the repair is priced before work goes ahead.
Why is my heat pump showing an error code?
An error code is the heat pump's way of reporting a problem it has detected, such as low water flow, a sensor reading out of range or a communication fault between units. Note the code and check the manual, as some codes clear after a simple reset or pressure top-up. If it returns, an engineer can trace the underlying cause.
Do refrigerant repairs need a specialist?
Yes. Any work on a heat pump's refrigerant circuit, such as tracing a leak, replacing a component or re-gassing, must by law be done by an F-gas certified engineer where the refrigerant is fluorinated, such as R32; units using R290 (propane) need an engineer trained in flammable refrigerants. On split systems the refrigerant runs through pipes inside your home, so leaks there are more likely than on sealed monobloc units.