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Heat pump repairs
Kent · ME16

Heat pump repairs in Maidstone

If your heat pump in Maidstone is not heating properly, showing an error or making a new noise, send us the details and photos and we will set out the next step.

Area
Kent
Postcode district
ME16
Nation
England
Guide price
From £90 inc VAT
Visit
Rate agreed in advance

Heat pump repairs in Maidstone: what to expect

Whoever installed your heat pump, aftercare can be arranged in Maidstone. Tell us the make and model and roughly how old it is, and we will set out what the visit involves before you book.

For repeated faults in Maidstone, the engineer looks at the system design as well as the failed part. Across Maidstone and Kent, refrigerant repairs on split systems are carried out by an F-gas certified engineer.

When a heat pump shows an error, loses pressure or stops heating, an engineer diagnoses the cause and explains the repair and its cost before fixing it.

  • Heat pumps installed by another company that need a second opinion
  • Outdoor units that have become noisy, iced up or keep switching on and off
  • Systems losing pressure or needing frequent topping up

What's included

  • Testing of sensors, pumps, valves, pressures and electrics
  • Refrigerant repairs by an F-gas certified engineer where needed
  • Supply and fitting of replacement parts
  • A clear explanation of the fault and a price for the repair before work goes ahead
  • Fault-finding visit at a rate agreed before attending

We repair heat pumps in Maidstone whoever installed them, including older monobloc and split systems.

Grants and rules for heat pumps in England

England

In England the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027), and since 28 April 2026 a valid EPC is no longer needed. The grant is applied for by the MCS-certified installer and shown as a deduction on your Maidstone quote.

What to budget for heat pump repairs in Maidstone

These are guide prices including VAT. The rate for your visit in Maidstone is confirmed before we book it, and any repair is priced in writing before parts are ordered.

What to budget for heat pump repairs in Maidstone
RepairGuide price
Fault-finding visit and diagnosis£90–£190
Sensor or thermistor replacement£120–£290
Expansion vessel or pressure relief valve£150–£360
Circulating pump replacement£260–£490
Fan motor replacement£310–£670
Refrigerant leak repair and re-gas (split systems)£360–£980
Main control board (PCB) replacement£460–£1,150

Inc VAT. The fault-finding rate is agreed before we attend; repairs are priced in writing before parts are ordered.

Winter daylight and heating in Maidstone

7 h 52 minDaylight on the shortest day
16 h 36 minDaylight on the longest day
15°Noon sun height in December
51.27°NLatitude of Maidstone

Maidstone sees roughly 7 hours 52 minutes of daylight in late December against 16 hours 36 minutes in June. Milder southern winters suit heat pumps well, though the system is still sized for a cold snap rather than an average day.

What happens when you book in Maidstone?

  1. Tell us the make if you know it, the error code or symptoms, and send photos of the unit and controller.
  2. We confirm the fault-finding rate and arrange a visit in Maidstone.
  3. The engineer diagnoses the fault and gives you a written price for the repair.
  4. Parts are ordered once you agree, and the repair is completed and tested.

Heat pump repairs in Maidstone: questions

Will the engineer need access indoors as well as outside?

Usually yes. The outdoor unit, the hot water cylinder, the controls and the pipework and valves indoors are all part of the visit, so allow access to each.

Do you also cover Rochester?

Yes. We arrange heat pump servicing and repairs in Rochester, which is about 8 miles north of Maidstone, and across Kent.

How often should a heat pump in Maidstone be serviced?

Once a year is the usual recommendation, and many manufacturers make annual servicing a condition of the warranty. Check your warranty terms for the exact requirement.

Why does my heat pump keep switching on and off?

Frequent starting and stopping, called short cycling, is usually caused by an oversized heat pump, low water flow, too many zones closing at once or controls set with too narrow a range. It reduces efficiency and wears components. An engineer can check the settings, flow rates and design, and can often improve it with control changes before any parts are needed.

How much does a heat pump repair cost?

Heat pump repairs have a typical range of £90–£1,100, including VAT, depending on the part and labour involved. Sensor replacements sit at the lower end, while control boards and refrigerant repairs on split systems sit higher. Every repair starts with a fault-finding visit, with a guide price of £90–£180 for the first hour, and the repair is priced before work goes ahead.

Ready to price your heat pump?

Use the guide price tool, or book a free home survey and fixed written quote.

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