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Heat pump repairs
Lanarkshire · ML11

Heat pump repairs in Lanark

We arrange repairs and fault-finding for air source heat pumps in Lanark and the ML11 district, including systems installed by other companies.

Area
Lanarkshire
Postcode district
ML11
Nation
Scotland
Guide price
From £90 inc VAT
Visit
Rate agreed in advance

Heat pump repairs in Lanark: what to expect

Aftercare matters as much as installation. For a heat pump in Lanark the visit checks the outdoor unit, the water circuit and the controls, and the engineer explains any settings that would help the system run more efficiently.

We repair heat pumps in Lanark whoever installed them, including older monobloc and split systems. For repeated faults in Lanark, the engineer looks at the system design as well as the failed part.

When a heat pump shows an error, loses pressure or stops heating, an engineer diagnoses the cause and explains the repair and its cost before fixing it.

  • Systems losing pressure or needing frequent topping up
  • Rooms or hot water not getting warm enough
  • Heat pumps showing an error code or fault light

What's included

  • Reading of error history and operating data
  • A clear explanation of the fault and a price for the repair before work goes ahead
  • System refill, venting and recommissioning after the repair
  • Supply and fitting of replacement parts
  • Testing of sensors, pumps, valves, pressures and electrics

Across Lanark and Lanarkshire, refrigerant repairs on split systems are carried out by an F-gas certified engineer.

Grants and rules for heat pumps in Scotland

Scotland

In Scotland, heat pump funding comes through Home Energy Scotland rather than the Boiler Upgrade Scheme: a grant of up to £7,500 (up to £1,500 extra for eligible rural and island homes) and an optional interest-free loan of up to £7,500. For a Lanark home, apply and receive the written offer before the installation date is fixed.

Guide prices for heat pump repairs in Lanark

These are guide prices including VAT. The rate for your visit in Lanark is confirmed before we book it, and any repair is priced in writing before parts are ordered.

Guide prices for heat pump repairs in Lanark
RepairGuide price
Fault-finding visit and diagnosis£90–£180
Sensor or thermistor replacement£120–£280
Expansion vessel or pressure relief valve£150–£350
Circulating pump replacement£250–£480
Fan motor replacement£300–£650
Refrigerant leak repair and re-gas (split systems)£350–£950
Main control board (PCB) replacement£450–£1,100

Inc VAT. The fault-finding rate is agreed before we attend; repairs are priced in writing before parts are ordered.

How long is the heating season in Lanark?

7 h 01 minDaylight on the shortest day
17 h 32 minDaylight on the longest day
11°Noon sun height in December
55.67°NLatitude of Lanark

Lanark has about 7 hours 01 minutes of daylight at midwinter against 17 hours 32 minutes in midsummer. Heat pumps are designed to keep working well below freezing, but the design temperature for the survey is set for local conditions, not an average day.

How a visit works in Lanark

  1. Tell us the make if you know it, the error code or symptoms, and send photos of the unit and controller.
  2. We confirm the fault-finding rate and arrange a visit in Lanark.
  3. The engineer diagnoses the fault and gives you a written price for the repair.
  4. Parts are ordered once you agree, and the repair is completed and tested.

Heat pump repairs in Lanark: questions

How often should a heat pump in Lanark be serviced?

Once a year is the usual recommendation, and many manufacturers make annual servicing a condition of the warranty. Check your warranty terms for the exact requirement.

Do you also cover Carluke?

Yes. We arrange heat pump servicing and repairs in Carluke, which is about 5 miles north-west of Lanark, and across Lanarkshire.

Can you work on a heat pump in Lanark that someone else installed?

Yes. We arrange servicing and repairs for most air source heat pumps in Lanark, whoever fitted them. Tell us the make and model when you get in touch.

Why does my heat pump keep switching on and off?

Frequent starting and stopping, called short cycling, is usually caused by an oversized heat pump, low water flow, too many zones closing at once or controls set with too narrow a range. It reduces efficiency and wears components. An engineer can check the settings, flow rates and design, and can often improve it with control changes before any parts are needed.

Why is my heat pump showing an error code?

An error code is the heat pump's way of reporting a problem it has detected, such as low water flow, a sensor reading out of range or a communication fault between units. Note the code and check the manual, as some codes clear after a simple reset or pressure top-up. If it returns, an engineer can trace the underlying cause.

Ready to price your heat pump?

Use the guide price tool, or book a free home survey and fixed written quote.

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