- Area
- Lanarkshire
- Postcode district
- ML11
- Nation
- Scotland
- Guide price
- From £120 inc VAT
- Visit
- Rate agreed in advance
Heat pump servicing for Lanark homes
Aftercare matters as much as installation. For a heat pump in Lanark the visit checks the outdoor unit, the water circuit and the controls, and the engineer explains any settings that would help the system run more efficiently.
We service heat pumps in Lanark whoever installed them, including monobloc and split systems. Homes in Lanark and across Lanarkshire can book servicing at a time of year that suits them, ideally before winter.
An annual service keeps a heat pump running efficiently, catches small faults early and is often a condition of the manufacturer's warranty.
- Heat pumps installed by another company that need a new servicing arrangement
- Heat pumps a year or more past installation
- Homes where running costs have crept up or rooms feel cooler than before
What's included
- Cleaning of the outdoor unit coil, fan area and condensate drain
- Glycol or antifreeze protection test where fitted
- Magnetic filter and strainer clean, with system pressure topped up
- Expansion vessel, pressure relief and water quality checks
- Refrigerant circuit checks on split systems by an F-gas certified engineer
Service visits in Lanark include unvented cylinder safety checks alongside the heat pump itself.
Grants and rules for heat pumps in Scotland
The Boiler Upgrade Scheme does not apply in Scotland. Instead, homeowners in Lanark can apply to Home Energy Scotland for a grant of up to £7,500 towards a heat pump, with up to £1,500 more for eligible rural and island homes, plus an optional interest-free loan of up to £7,500. You need a written funding offer before any work starts.
Guide prices for heat pump servicing in Lanark
Guide prices for Lanarkshire, including VAT. We agree the visit rate before anyone attends, so there are no surprises on the day.
| Visit | Guide price |
|---|---|
| Annual heat pump service | £120–£250 |
| Fault-finding visit (first hour) | £90–£180 |
Inc VAT. The rate for your visit is confirmed before booking.
Designing for Lanark's winters
Lanark has about 7 hours 01 minutes of daylight at midwinter against 17 hours 32 minutes in midsummer. Heat pumps are designed to keep working well below freezing, but the design temperature for the survey is set for local conditions, not an average day.
How a visit works in Lanark
- Book a service and tell us roughly how old the system is.
- An engineer visits your Lanark home and works through the service checklist.
- You receive a written record of the service and any recommendations.
- If a repair is needed, it is priced in writing before any work goes ahead.
Heat pump servicing in Lanark: questions
How much does a visit cost in Lanark?
The rate for a service or fault-finding visit is agreed before anyone attends. Any repair is priced in writing before parts are ordered, so you decide before work goes ahead.
Will the engineer need access indoors as well as outside?
Usually yes. The outdoor unit, the hot water cylinder, the controls and the pipework and valves indoors are all part of the visit, so allow access to each.
Do you also cover Carluke?
Yes. We arrange heat pump servicing and repairs in Carluke, which is about 5 miles north-west of Lanark, and across Lanarkshire.
How often should a heat pump be serviced?
Once a year is the usual recommendation for air source heat pumps, and many manufacturers require it as a warranty condition. An annual visit cleans filters and strainers, checks pressures and controls, and tests the unvented cylinder's safety devices. If you notice a drop in performance, unusual noises or repeated error codes between services, arrange a visit sooner.
Do I need to do anything between services?
A little. Keep the area around the outdoor unit clear of leaves, snow, plants and stored items so air flows freely. Check the system pressure gauge occasionally if you have one, and note any error codes. Avoid covering the unit or building an enclosure around it without advice, as this can reduce performance.

