- Area
- Scottish Borders
- Postcode district
- EH45
- Nation
- Scotland
- Guide price
- From £90 inc VAT
- Visit
- Rate agreed in advance
What to know about heat pump repairs in Peebles
A heat pump that is serviced and set up properly keeps running efficiently for many years. Many heat pump faults trace back to settings, low pressure or a worn part rather than the heat pump itself, and those can usually be put right.
For repeated faults in Peebles, the engineer looks at the system design as well as the failed part. Repairs in Peebles that need a part ordered are explained and priced before the engineer leaves.
When a heat pump shows an error, loses pressure or stops heating, an engineer diagnoses the cause and explains the repair and its cost before fixing it.
- Systems losing pressure or needing frequent topping up
- Outdoor units that have become noisy, iced up or keep switching on and off
- Heat pumps showing an error code or fault light
What's included
- System refill, venting and recommissioning after the repair
- Fault-finding visit at a rate agreed before attending
- Reading of error history and operating data
- A clear explanation of the fault and a price for the repair before work goes ahead
- Testing of sensors, pumps, valves, pressures and electrics
We repair heat pumps in Peebles whoever installed them, including older monobloc and split systems.
Grants and rules for heat pumps in Scotland
The Boiler Upgrade Scheme does not apply in Scotland. Instead, homeowners in Peebles can apply to Home Energy Scotland for a grant of up to £7,500 towards a heat pump, with up to £1,500 more for eligible rural and island homes, plus an optional interest-free loan of up to £7,500. You need a written funding offer before any work starts.
Heat pump repairs prices in Peebles
Guide prices for the Scottish Borders, including VAT. We agree the visit rate before anyone attends, so there are no surprises on the day.
| Repair | Guide price |
|---|---|
| Fault-finding visit and diagnosis | £90–£180 |
| Sensor or thermistor replacement | £120–£290 |
| Expansion vessel or pressure relief valve | £150–£360 |
| Circulating pump replacement | £260–£490 |
| Fan motor replacement | £310–£660 |
| Refrigerant leak repair and re-gas (split systems) | £360–£970 |
| Main control board (PCB) replacement | £460–£1,100 |
Inc VAT. The fault-finding rate is agreed before we attend; repairs are priced in writing before parts are ordered.
Short winter days in Peebles and what they mean
On the shortest day Peebles gets only about 7 hours 01 minutes of daylight, with the sun around 11° up at noon. Long Scottish winters mean the heat pump runs for much of the year, so careful sizing, good controls and correctly sized radiators make a real difference.
Booking a visit in Peebles
- Tell us the make if you know it, the error code or symptoms, and send photos of the unit and controller.
- We confirm the fault-finding rate and arrange a visit in Peebles.
- The engineer diagnoses the fault and gives you a written price for the repair.
- Parts are ordered once you agree, and the repair is completed and tested.
Heat pump repairs in Peebles: questions
Will the engineer need access indoors as well as outside?
Usually yes. The outdoor unit, the hot water cylinder, the controls and the pipework and valves indoors are all part of the visit, so allow access to each.
How often should a heat pump in Peebles be serviced?
Once a year is the usual recommendation, and many manufacturers make annual servicing a condition of the warranty. Check your warranty terms for the exact requirement.
Can you work on a heat pump in Peebles that someone else installed?
Yes. We arrange servicing and repairs for most air source heat pumps in Peebles, whoever fitted them. Tell us the make and model when you get in touch.
Why does my heat pump keep switching on and off?
Frequent starting and stopping, called short cycling, is usually caused by an oversized heat pump, low water flow, too many zones closing at once or controls set with too narrow a range. It reduces efficiency and wears components. An engineer can check the settings, flow rates and design, and can often improve it with control changes before any parts are needed.
Do refrigerant repairs need a specialist?
Yes. Any work on a heat pump's refrigerant circuit, such as tracing a leak, replacing a component or re-gassing, must by law be done by an F-gas certified engineer where the refrigerant is fluorinated, such as R32; units using R290 (propane) need an engineer trained in flammable refrigerants. On split systems the refrigerant runs through pipes inside your home, so leaks there are more likely than on sealed monobloc units.