- Area
- Scottish Borders
- Postcode district
- TD7
- Nation
- Scotland
- Guide price
- From £90 inc VAT
- Visit
- Rate agreed in advance
Heat pump repairs in Selkirk: what to expect
A heat pump that is serviced and set up properly keeps running efficiently for many years. Many heat pump faults trace back to settings, low pressure or a worn part rather than the heat pump itself, and those can usually be put right.
We repair heat pumps in Selkirk whoever installed them, including older monobloc and split systems. Across Selkirk and the Scottish Borders, refrigerant repairs on split systems are carried out by an F-gas certified engineer.
When a heat pump shows an error, loses pressure or stops heating, an engineer diagnoses the cause and explains the repair and its cost before fixing it.
- Outdoor units that have become noisy, iced up or keep switching on and off
- Heat pumps installed by another company that need a second opinion
- Heat pumps showing an error code or fault light
What's included
- A clear explanation of the fault and a price for the repair before work goes ahead
- Supply and fitting of replacement parts
- Refrigerant repairs by an F-gas certified engineer where needed
- System refill, venting and recommissioning after the repair
- Testing of sensors, pumps, valves, pressures and electrics
Heat pump owners in Selkirk can arrange a fault-finding visit at a rate agreed before an engineer attends.
Grants and rules for heat pumps in Scotland
The Boiler Upgrade Scheme does not apply in Scotland. Instead, homeowners in Selkirk can apply to Home Energy Scotland for a grant of up to £7,500 towards a heat pump, with up to £1,500 more for eligible rural and island homes, plus an optional interest-free loan of up to £7,500. You need a written funding offer before any work starts.
Heat pump repairs costs around Selkirk
These are guide prices including VAT. The rate for your visit in Selkirk is confirmed before we book it, and any repair is priced in writing before parts are ordered.
| Repair | Guide price |
|---|---|
| Fault-finding visit and diagnosis | £90–£180 |
| Sensor or thermistor replacement | £120–£290 |
| Expansion vessel or pressure relief valve | £150–£360 |
| Circulating pump replacement | £260–£490 |
| Fan motor replacement | £310–£660 |
| Refrigerant leak repair and re-gas (split systems) | £360–£970 |
| Main control board (PCB) replacement | £460–£1,100 |
Inc VAT. The fault-finding rate is agreed before we attend; repairs are priced in writing before parts are ordered.
Short winter days in Selkirk and what they mean
Selkirk has about 7 hours 03 minutes of daylight at midwinter against 17 hours 30 minutes in midsummer. Heat pumps are designed to keep working well below freezing, but the design temperature for the survey is set for local conditions, not an average day.
How a visit works in Selkirk
- Tell us the make if you know it, the error code or symptoms, and send photos of the unit and controller.
- We confirm the fault-finding rate and arrange a visit in Selkirk.
- The engineer diagnoses the fault and gives you a written price for the repair.
- Parts are ordered once you agree, and the repair is completed and tested.
Heat pump repairs in Selkirk: questions
Can you work on a heat pump in Selkirk that someone else installed?
Yes. We arrange servicing and repairs for most air source heat pumps in Selkirk, whoever fitted them. Tell us the make and model when you get in touch.
Do you also cover Galashiels?
Yes. We arrange heat pump servicing and repairs in Galashiels, which is about 5 miles north of Selkirk, and across the Scottish Borders.
What should I check before booking a visit in Selkirk?
Note any error code on the controller, check the system pressure gauge if you have one, and make sure the outdoor unit is clear of leaves or snow. Photos of the unit and controller help.
Why is my heat pump showing an error code?
An error code is the heat pump's way of reporting a problem it has detected, such as low water flow, a sensor reading out of range or a communication fault between units. Note the code and check the manual, as some codes clear after a simple reset or pressure top-up. If it returns, an engineer can trace the underlying cause.
Do refrigerant repairs need a specialist?
Yes. Any work on a heat pump's refrigerant circuit, such as tracing a leak, replacing a component or re-gassing, must by law be done by an F-gas certified engineer where the refrigerant is fluorinated, such as R32; units using R290 (propane) need an engineer trained in flammable refrigerants. On split systems the refrigerant runs through pipes inside your home, so leaks there are more likely than on sealed monobloc units.