- Area
- West Glamorgan
- Postcode district
- SA1
- Nation
- Wales
- Guide price
- From £90 inc VAT
- Visit
- Rate agreed in advance
Heat pump repairs in Swansea: what to expect
Aftercare matters as much as installation. For a heat pump in Swansea the visit checks the outdoor unit, the water circuit and the controls, and the engineer explains any settings that would help the system run more efficiently.
We repair heat pumps in Swansea whoever installed them, including older monobloc and split systems. Outdoor units in exposed spots around Swansea can ice more heavily, so siting is checked as part of any icing fault.
When a heat pump shows an error, loses pressure or stops heating, an engineer diagnoses the cause and explains the repair and its cost before fixing it.
- Heat pumps showing an error code or fault light
- Rooms or hot water not getting warm enough
- Systems losing pressure or needing frequent topping up
What's included
- Reading of error history and operating data
- Testing of sensors, pumps, valves, pressures and electrics
- Supply and fitting of replacement parts
- A clear explanation of the fault and a price for the repair before work goes ahead
- Fault-finding visit at a rate agreed before attending
Heat pump owners in Swansea can arrange a fault-finding visit at a rate agreed before an engineer attends.
Grants and rules for heat pumps in Wales
In Wales the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027; £2,500 for air-to-air). The MCS-certified installer named in your quote applies to Ofgem for you, and the grant comes off your Swansea quote.
Heat pump repairs costs around Swansea
Guide prices for West Glamorgan, including VAT. We agree the visit rate before anyone attends, so there are no surprises on the day.
| Repair | Guide price |
|---|---|
| Fault-finding visit and diagnosis | £90–£180 |
| Sensor or thermistor replacement | £120–£280 |
| Expansion vessel or pressure relief valve | £150–£350 |
| Circulating pump replacement | £250–£480 |
| Fan motor replacement | £300–£650 |
| Refrigerant leak repair and re-gas (split systems) | £350–£950 |
| Main control board (PCB) replacement | £450–£1,100 |
Inc VAT. The fault-finding rate is agreed before we attend; repairs are priced in writing before parts are ordered.
Winter daylight and heating in Swansea
On the shortest day Swansea gets about 7 hours 48 minutes of daylight, with the noon sun around 15° up. The heating season runs from autumn into spring, so a heat pump that is sized correctly and set up with weather compensation does most of its work in steady, cool conditions.
Booking a visit in Swansea
- Tell us the make if you know it, the error code or symptoms, and send photos of the unit and controller.
- We confirm the fault-finding rate and arrange a visit in Swansea.
- The engineer diagnoses the fault and gives you a written price for the repair.
- Parts are ordered once you agree, and the repair is completed and tested.
Heat pump repairs in Swansea: questions
Will the engineer need access indoors as well as outside?
Usually yes. The outdoor unit, the hot water cylinder, the controls and the pipework and valves indoors are all part of the visit, so allow access to each.
Do you also cover Mumbles?
Yes. We arrange heat pump servicing and repairs in Mumbles, which is about 4 miles south-west of Swansea, and across West Glamorgan.
How often should a heat pump in Swansea be serviced?
Once a year is the usual recommendation, and many manufacturers make annual servicing a condition of the warranty. Check your warranty terms for the exact requirement.
Do refrigerant repairs need a specialist?
Yes. Any work on a heat pump's refrigerant circuit, such as tracing a leak, replacing a component or re-gassing, must by law be done by an F-gas certified engineer where the refrigerant is fluorinated, such as R32; units using R290 (propane) need an engineer trained in flammable refrigerants. On split systems the refrigerant runs through pipes inside your home, so leaks there are more likely than on sealed monobloc units.
Can you repair a heat pump installed by another company?
Yes. We carry out fault-finding and repairs on heat pumps installed by other companies, including monobloc and split systems. Tell us the make, model and approximate age when you get in touch, plus any error code shown. If the system is still under the manufacturer's warranty, it may be quicker to contact the original installer or manufacturer first.