Every repair starts with a fault-finding visit, which is charged at a rate agreed before we attend. The guide price for a fault-finding visit is £90–£180 for the first hour, including VAT. The engineer reads the error history, tests the system and tells you what has failed, what the repair involves and what it will cost before any further work is done. If a part has to be ordered, you are told the likely wait and the price before you decide.
For repeated faults in West Glamorgan, the engineer looks at the system design as well as the failed part. We repair heat pumps in West Glamorgan whoever installed them, including older monobloc and split systems. Across West Glamorgan and West Glamorgan, refrigerant repairs on split systems are carried out by an F-gas certified engineer.
Who it suits
- Systems losing pressure or needing frequent topping up
- Rooms or hot water not getting warm enough
- Heat pumps showing an error code or fault light
- Outdoor units that have become noisy, iced up or keep switching on and off
Grants and rules for heat pumps in Wales
Homes in West Glamorgan can use the Boiler Upgrade Scheme, which applies in Wales as well as England: £7,500 towards an air source heat pump, or £9,000 when it replaces oil or LPG heating for installations from 21 July 2026 to 31 March 2027. The MCS-certified installer named in your quote applies and deducts the grant.
Heat pump repairs prices in West Glamorgan
These are guide prices including VAT. The rate for your visit in West Glamorgan is confirmed before we book it, and any repair is priced in writing before parts are ordered.
| Repair | Guide price |
|---|---|
| Fault-finding visit and diagnosis | £90–£180 |
| Sensor or thermistor replacement | £120–£280 |
| Expansion vessel or pressure relief valve | £150–£350 |
| Circulating pump replacement | £250–£480 |
| Fan motor replacement | £300–£650 |
| Refrigerant leak repair and re-gas (split systems) | £350–£950 |
| Main control board (PCB) replacement | £450–£1,100 |
Inc VAT. The fault-finding rate is agreed before we attend; repairs are priced in writing before parts are ordered.
Towns we cover in West Glamorgan
We cover 8 towns in West Glamorgan for heat pump repairs. Each links to local guide prices and the grant position for Wales.
| Town | Postcode district | Nearest town | Midwinter daylight |
|---|---|---|---|
| Swansea | SA1 | Mumbles | 7 h 48 min |
| Neath | SA10 | Briton Ferry | 7 h 48 min |
| Briton Ferry | SA12 | Neath | 7 h 48 min |
| Gorseinon | SA4 | Swansea | 7 h 48 min |
| Clydach | SA6 | Pontardawe | 7 h 48 min |
| Mumbles | SA3 | Swansea | 7 h 49 min |
| Pontardawe | SA8 | Clydach | 7 h 47 min |
| Port Talbot | SA12 | Briton Ferry | 7 h 49 min |
Heat pump repairs questions
Can you repair a heat pump installed by another company?
Yes. We carry out fault-finding and repairs on heat pumps installed by other companies, including monobloc and split systems. Tell us the make, model and approximate age when you get in touch, plus any error code shown. If the system is still under the manufacturer's warranty, it may be quicker to contact the original installer or manufacturer first.
Why is my heat pump showing an error code?
An error code is the heat pump's way of reporting a problem it has detected, such as low water flow, a sensor reading out of range or a communication fault between units. Note the code and check the manual, as some codes clear after a simple reset or pressure top-up. If it returns, an engineer can trace the underlying cause.
How much does a heat pump repair cost?
Heat pump repairs have a typical range of £90–£1,100, including VAT, depending on the part and labour involved. Sensor replacements sit at the lower end, while control boards and refrigerant repairs on split systems sit higher. Every repair starts with a fault-finding visit, with a guide price of £90–£180 for the first hour, and the repair is priced before work goes ahead.
Why does my heat pump keep switching on and off?
Frequent starting and stopping, called short cycling, is usually caused by an oversized heat pump, low water flow, too many zones closing at once or controls set with too narrow a range. It reduces efficiency and wears components. An engineer can check the settings, flow rates and design, and can often improve it with control changes before any parts are needed.