- Area
- County Londonderry
- Postcode district
- BT48
- Nation
- Northern Ireland
- Guide price
- From £120 inc VAT
- Visit
- Rate agreed in advance
Before you book: heat pump servicing in Derry/Londonderry
Whoever installed your heat pump, aftercare can be arranged in Derry/Londonderry. Tell us the make and model and roughly how old it is, and we will set out what the visit involves before you book.
Heat pumps in Derry/Londonderry that sit near trees or hedges often need their outdoor coil cleared of leaves at the annual service. We service heat pumps in Derry/Londonderry whoever installed them, including monobloc and split systems.
An annual service keeps a heat pump running efficiently, catches small faults early and is often a condition of the manufacturer's warranty.
- Landlords who need dated service records for each property
- Homes where running costs have crept up or rooms feel cooler than before
- Heat pumps installed by another company that need a new servicing arrangement
What's included
- Refrigerant circuit checks on split systems by an F-gas certified engineer
- Magnetic filter and strainer clean, with system pressure topped up
- Glycol or antifreeze protection test where fitted
- Cleaning of the outdoor unit coil, fan area and condensate drain
- Controls and error log check, with settings adjusted where needed
Homes in Derry/Londonderry and across County Londonderry can book servicing at a time of year that suits them, ideally before winter.
Grants and rules for heat pumps in Northern Ireland
Northern Ireland does not have a dedicated heat pump grant for homeowners at present, and the Boiler Upgrade Scheme does not apply here. Heat pumps have sometimes been funded through the Northern Ireland Sustainable Energy Programme, so it is worth checking what is open when you enquire about a home in Derry/Londonderry.
Guide prices for heat pump servicing in Derry/Londonderry
These are guide prices including VAT. The rate for your visit in Derry/Londonderry is confirmed before we book it, and any repair is priced in writing before parts are ordered.
| Visit | Guide price |
|---|---|
| Annual heat pump service | £120–£240 |
| Fault-finding visit (first hour) | £90–£170 |
Inc VAT. The rate for your visit is confirmed before booking.
How long is the heating season in Derry/Londonderry?
Derry/Londonderry sees roughly 7 hours 10 minutes of daylight in December and 17 hours 22 minutes in June. With a longer heating season than the south, the gains from low flow temperatures and good controls add up over the year.
What happens when you book in Derry/Londonderry?
- Book a service and tell us roughly how old the system is.
- An engineer visits your Derry/Londonderry home and works through the service checklist.
- You receive a written record of the service and any recommendations.
- If a repair is needed, it is priced in writing before any work goes ahead.
Heat pump servicing in Derry/Londonderry: questions
Will the engineer need access indoors as well as outside?
Usually yes. The outdoor unit, the hot water cylinder, the controls and the pipework and valves indoors are all part of the visit, so allow access to each.
Do you also cover Limavady?
Yes. We arrange heat pump servicing and repairs in Limavady, which is about 15 miles east of Derry/Londonderry, and across County Londonderry.
What should I check before booking a visit in Derry/Londonderry?
Note any error code on the controller, check the system pressure gauge if you have one, and make sure the outdoor unit is clear of leaves or snow. Photos of the unit and controller help.
How much does a heat pump service cost?
An annual heat pump service has a guide price of £120–£250, including VAT. Where your price sits depends on the type of system, whether it is a split system needing refrigerant checks and whether an unvented cylinder is included. Any parts or repairs found during the service are explained and priced before any work goes ahead.
How often should a heat pump be serviced?
Once a year is the usual recommendation for air source heat pumps, and many manufacturers require it as a warranty condition. An annual visit cleans filters and strainers, checks pressures and controls, and tests the unvented cylinder's safety devices. If you notice a drop in performance, unusual noises or repeated error codes between services, arrange a visit sooner.