- Area
- Devon
- Postcode district
- EX4
- Nation
- England
- Guide price
- From £120 inc VAT
- Visit
- Rate agreed in advance
Heat pump servicing in Exeter: what to expect
Whoever installed your heat pump, aftercare can be arranged in Exeter. Tell us the make and model and roughly how old it is, and we will set out what the visit involves before you book.
Landlords in Exeter can arrange servicing for several properties, with a dated record for each. Heat pumps in Exeter that sit near trees or hedges often need their outdoor coil cleared of leaves at the annual service.
An annual service keeps a heat pump running efficiently, catches small faults early and is often a condition of the manufacturer's warranty.
- Heat pumps a year or more past installation
- Heat pumps installed by another company that need a new servicing arrangement
- Homes where running costs have crept up or rooms feel cooler than before
What's included
- Controls and error log check, with settings adjusted where needed
- Magnetic filter and strainer clean, with system pressure topped up
- Unvented cylinder safety checks and legionella cycle check
- Refrigerant circuit checks on split systems by an F-gas certified engineer
- Expansion vessel, pressure relief and water quality checks
Service visits in Exeter include unvented cylinder safety checks alongside the heat pump itself.
Grants and rules for heat pumps in England
In England the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027), and since 28 April 2026 a valid EPC is no longer needed. The grant is applied for by the MCS-certified installer and shown as a deduction on your Exeter quote.
What to budget for heat pump servicing in Exeter
Guide prices for Devon, including VAT. We agree the visit rate before anyone attends, so there are no surprises on the day.
| Visit | Guide price |
|---|---|
| Annual heat pump service | £120–£250 |
| Fault-finding visit (first hour) | £90–£180 |
Inc VAT. The rate for your visit is confirmed before booking.
How long is the heating season in Exeter?
On the shortest day Exeter gets about 7 hours 57 minutes of daylight, and the winter sun reaches only around 16° above the horizon at noon. Winters this far south are milder than in most of the UK, which helps a heat pump run at low flow temperatures for much of the season.
How a visit works in Exeter
- Book a service and tell us roughly how old the system is.
- An engineer visits your Exeter home and works through the service checklist.
- You receive a written record of the service and any recommendations.
- If a repair is needed, it is priced in writing before any work goes ahead.
Heat pump servicing in Exeter: questions
Can you work on a heat pump in Exeter that someone else installed?
Yes. We arrange servicing and repairs for most air source heat pumps in Exeter, whoever fitted them. Tell us the make and model when you get in touch.
Do you also cover Crediton?
Yes. We arrange heat pump servicing and repairs in Crediton, which is about 7 miles north-west of Exeter, and across Devon.
How often should a heat pump in Exeter be serviced?
Once a year is the usual recommendation, and many manufacturers make annual servicing a condition of the warranty. Check your warranty terms for the exact requirement.
Is servicing needed to keep my warranty valid?
Often, yes. Many manufacturer warranties require an annual service with a dated record, and some extended warranties require an approved installer. Manufacturer warranties pass to you, and the length depends on the make and model. Check your warranty documents, and keep every service record safe with your MCS certificate and handover pack.
Can you service a split system?
Yes. Split systems have refrigerant pipes running between the outdoor unit and an indoor unit, and checks on that refrigerant circuit must be done by an F-gas certified engineer. We arrange the service so a suitably certified engineer attends. The water side, controls and cylinder are checked in the same visit, just as on a monobloc system.