- Area
- Edinburgh and the Lothians
- Postcode district
- EH19
- Nation
- Scotland
- Guide price
- From £120 inc VAT
- Visit
- Rate agreed in advance
Heat pump servicing in Bonnyrigg: what to expect
Aftercare matters as much as installation. For a heat pump in Bonnyrigg the visit checks the outdoor unit, the water circuit and the controls, and the engineer explains any settings that would help the system run more efficiently.
We service heat pumps in Bonnyrigg whoever installed them, including monobloc and split systems. Homes in Bonnyrigg and across Edinburgh and the Lothians can book servicing at a time of year that suits them, ideally before winter.
An annual service keeps a heat pump running efficiently, catches small faults early and is often a condition of the manufacturer's warranty.
- Heat pumps a year or more past installation
- Landlords who need dated service records for each property
- Systems where the manufacturer's warranty requires annual servicing
What's included
- Glycol or antifreeze protection test where fitted
- Expansion vessel, pressure relief and water quality checks
- Unvented cylinder safety checks and legionella cycle check
- A dated service record for your warranty and property files
- Refrigerant circuit checks on split systems by an F-gas certified engineer
Landlords in Bonnyrigg can arrange servicing for several properties, with a dated record for each.
Grants and rules for heat pumps in Scotland
In Scotland, heat pump funding comes through Home Energy Scotland rather than the Boiler Upgrade Scheme: a grant of up to £7,500 (up to £1,500 extra for eligible rural and island homes) and an optional interest-free loan of up to £7,500. For a Bonnyrigg home, apply and receive the written offer before the installation date is fixed.
Heat pump servicing prices in Bonnyrigg
These are guide prices including VAT. The rate for your visit in Bonnyrigg is confirmed before we book it, and any repair is priced in writing before parts are ordered.
| Visit | Guide price |
|---|---|
| Annual heat pump service | £120–£260 |
| Fault-finding visit (first hour) | £90–£180 |
Inc VAT. The rate for your visit is confirmed before booking.
How long is the heating season in Bonnyrigg?
Bonnyrigg has about 6 hours 58 minutes of daylight at midwinter against 17 hours 35 minutes in midsummer. Heat pumps are designed to keep working well below freezing, but the design temperature for the survey is set for local conditions, not an average day.
Booking a visit in Bonnyrigg
- Book a service and tell us roughly how old the system is.
- An engineer visits your Bonnyrigg home and works through the service checklist.
- You receive a written record of the service and any recommendations.
- If a repair is needed, it is priced in writing before any work goes ahead.
Heat pump servicing in Bonnyrigg: questions
How often should a heat pump in Bonnyrigg be serviced?
Once a year is the usual recommendation, and many manufacturers make annual servicing a condition of the warranty. Check your warranty terms for the exact requirement.
Can you work on a heat pump in Bonnyrigg that someone else installed?
Yes. We arrange servicing and repairs for most air source heat pumps in Bonnyrigg, whoever fitted them. Tell us the make and model when you get in touch.
Do you also cover Dalkeith?
Yes. We arrange heat pump servicing and repairs in Dalkeith, which is about 2 miles north-east of Bonnyrigg, and across Edinburgh and the Lothians.
How much does a heat pump service cost?
An annual heat pump service has a guide price of £120–£250, including VAT. Where your price sits depends on the type of system, whether it is a split system needing refrigerant checks and whether an unvented cylinder is included. Any parts or repairs found during the service are explained and priced before any work goes ahead.
Can you service a split system?
Yes. Split systems have refrigerant pipes running between the outdoor unit and an indoor unit, and checks on that refrigerant circuit must be done by an F-gas certified engineer. We arrange the service so a suitably certified engineer attends. The water side, controls and cylinder are checked in the same visit, just as on a monobloc system.