- Area
- Edinburgh and the Lothians
- Postcode district
- EH2
- Nation
- Scotland
- Guide price
- From £120 inc VAT
- Visit
- Rate agreed in advance
Heat pump servicing for Edinburgh homes
Whoever installed your heat pump, aftercare can be arranged in Edinburgh. Tell us the make and model and roughly how old it is, and we will set out what the visit involves before you book.
We service heat pumps in Edinburgh whoever installed them, including monobloc and split systems. Heat pumps in Edinburgh that sit near trees or hedges often need their outdoor coil cleared of leaves at the annual service.
An annual service keeps a heat pump running efficiently, catches small faults early and is often a condition of the manufacturer's warranty.
- Landlords who need dated service records for each property
- Heat pumps a year or more past installation
- Heat pumps installed by another company that need a new servicing arrangement
What's included
- Controls and error log check, with settings adjusted where needed
- A dated service record for your warranty and property files
- Unvented cylinder safety checks and legionella cycle check
- Refrigerant circuit checks on split systems by an F-gas certified engineer
- Glycol or antifreeze protection test where fitted
Homes in Edinburgh and across Edinburgh and the Lothians can book servicing at a time of year that suits them, ideally before winter.
Grants and rules for heat pumps in Scotland
The Boiler Upgrade Scheme does not apply in Scotland. Instead, homeowners in Edinburgh can apply to Home Energy Scotland for a grant of up to £7,500 towards a heat pump, with up to £1,500 more for eligible rural and island homes, plus an optional interest-free loan of up to £7,500. You need a written funding offer before any work starts.
Heat pump servicing costs around Edinburgh
Guide prices for Edinburgh and the Lothians, including VAT. We agree the visit rate before anyone attends, so there are no surprises on the day.
| Visit | Guide price |
|---|---|
| Annual heat pump service | £120–£260 |
| Fault-finding visit (first hour) | £90–£180 |
Inc VAT. The rate for your visit is confirmed before booking.
How long is the heating season in Edinburgh?
On the shortest day Edinburgh gets only about 6 hours 57 minutes of daylight, with the sun around 11° up at noon. Long Scottish winters mean the heat pump runs for much of the year, so careful sizing, good controls and correctly sized radiators make a real difference.
How a visit works in Edinburgh
- Book a service and tell us roughly how old the system is.
- An engineer visits your Edinburgh home and works through the service checklist.
- You receive a written record of the service and any recommendations.
- If a repair is needed, it is priced in writing before any work goes ahead.
Heat pump servicing in Edinburgh: questions
Will the engineer need access indoors as well as outside?
Usually yes. The outdoor unit, the hot water cylinder, the controls and the pipework and valves indoors are all part of the visit, so allow access to each.
Do you also cover Musselburgh?
Yes. We arrange heat pump servicing and repairs in Musselburgh, which is about 6 miles east of Edinburgh, and across Edinburgh and the Lothians.
What should I check before booking a visit in Edinburgh?
Note any error code on the controller, check the system pressure gauge if you have one, and make sure the outdoor unit is clear of leaves or snow. Photos of the unit and controller help.
Do I need to do anything between services?
A little. Keep the area around the outdoor unit clear of leaves, snow, plants and stored items so air flows freely. Check the system pressure gauge occasionally if you have one, and note any error codes. Avoid covering the unit or building an enclosure around it without advice, as this can reduce performance.
How much does a heat pump service cost?
An annual heat pump service has a guide price of £120–£250, including VAT. Where your price sits depends on the type of system, whether it is a split system needing refrigerant checks and whether an unvented cylinder is included. Any parts or repairs found during the service are explained and priced before any work goes ahead.