- Area
- Greater London
- Postcode district
- CR0
- Nation
- England
- Guide price
- From £130 inc VAT
- Visit
- Rate agreed in advance
What to know about heat pump servicing in Croydon
Whoever installed your heat pump, aftercare can be arranged in Croydon. Tell us the make and model and roughly how old it is, and we will set out what the visit involves before you book.
If a heat pump in Croydon has not been serviced for a while, the first visit includes a full check of settings and pressures. We service heat pumps in Croydon whoever installed them, including monobloc and split systems.
An annual service keeps a heat pump running efficiently, catches small faults early and is often a condition of the manufacturer's warranty.
- Homes where running costs have crept up or rooms feel cooler than before
- Landlords who need dated service records for each property
- Systems where the manufacturer's warranty requires annual servicing
What's included
- A dated service record for your warranty and property files
- Controls and error log check, with settings adjusted where needed
- Glycol or antifreeze protection test where fitted
- Expansion vessel, pressure relief and water quality checks
- Unvented cylinder safety checks and legionella cycle check
Landlords in Croydon can arrange servicing for several properties, with a dated record for each.
Grants and rules for heat pumps in England
Homes in Croydon can use the Boiler Upgrade Scheme, which takes £7,500 off the cost of an air source heat pump when it replaces fossil-fuel or electric heating. Replacing oil or LPG heating qualifies for £9,000 for installations from 21 July 2026 to 31 March 2027, and air-to-air systems for £2,500. The MCS-certified installer named in your quote applies for the grant and deducts it from the price.
Heat pump servicing prices in Croydon
These are guide prices including VAT. The rate for your visit in Croydon is confirmed before we book it, and any repair is priced in writing before parts are ordered.
| Visit | Guide price |
|---|---|
| Annual heat pump service | £130–£280 |
| Fault-finding visit (first hour) | £100–£200 |
Inc VAT. The rate for your visit is confirmed before booking.
Short winter days in Croydon and what they mean
Croydon sees roughly 7 hours 51 minutes of daylight in late December against 16 hours 37 minutes in June. Milder southern winters suit heat pumps well, though the system is still sized for a cold snap rather than an average day.
What happens when you book in Croydon?
- Book a service and tell us roughly how old the system is.
- An engineer visits your Croydon home and works through the service checklist.
- You receive a written record of the service and any recommendations.
- If a repair is needed, it is priced in writing before any work goes ahead.
Heat pump servicing in Croydon: questions
Can you work on a heat pump in Croydon that someone else installed?
Yes. We arrange servicing and repairs for most air source heat pumps in Croydon, whoever fitted them. Tell us the make and model when you get in touch.
Do you also cover Purley?
Yes. We arrange heat pump servicing and repairs in Purley, which is about 3 miles south of Croydon, and across Greater London.
How often should a heat pump in Croydon be serviced?
Once a year is the usual recommendation, and many manufacturers make annual servicing a condition of the warranty. Check your warranty terms for the exact requirement.
Can you service a split system?
Yes. Split systems have refrigerant pipes running between the outdoor unit and an indoor unit, and checks on that refrigerant circuit must be done by an F-gas certified engineer. We arrange the service so a suitably certified engineer attends. The water side, controls and cylinder are checked in the same visit, just as on a monobloc system.
Do I need to do anything between services?
A little. Keep the area around the outdoor unit clear of leaves, snow, plants and stored items so air flows freely. Check the system pressure gauge occasionally if you have one, and note any error codes. Avoid covering the unit or building an enclosure around it without advice, as this can reduce performance.