- Area
- Greater London
- Postcode district
- CR8
- Nation
- England
- Guide price
- From £130 inc VAT
- Visit
- Rate agreed in advance
Heat pump servicing for Purley homes
Whoever installed your heat pump, aftercare can be arranged in Purley. Tell us the make and model and roughly how old it is, and we will set out what the visit involves before you book.
Heat pumps in Purley that sit near trees or hedges often need their outdoor coil cleared of leaves at the annual service. Homes in Purley and across Greater London can book servicing at a time of year that suits them, ideally before winter.
An annual service keeps a heat pump running efficiently, catches small faults early and is often a condition of the manufacturer's warranty.
- Homes where running costs have crept up or rooms feel cooler than before
- Heat pumps a year or more past installation
- Landlords who need dated service records for each property
What's included
- Unvented cylinder safety checks and legionella cycle check
- Cleaning of the outdoor unit coil, fan area and condensate drain
- Expansion vessel, pressure relief and water quality checks
- Magnetic filter and strainer clean, with system pressure topped up
- Glycol or antifreeze protection test where fitted
If a heat pump in Purley has not been serviced for a while, the first visit includes a full check of settings and pressures.
Grants and rules for heat pumps in England
In England the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027), and since 28 April 2026 a valid EPC is no longer needed. The grant is applied for by the MCS-certified installer and shown as a deduction on your Purley quote.
Guide prices for heat pump servicing in Purley
These are guide prices including VAT. The rate for your visit in Purley is confirmed before we book it, and any repair is priced in writing before parts are ordered.
| Visit | Guide price |
|---|---|
| Annual heat pump service | £130–£280 |
| Fault-finding visit (first hour) | £100–£200 |
Inc VAT. The rate for your visit is confirmed before booking.
Winter daylight and heating in Purley
Purley sees roughly 7 hours 51 minutes of daylight in late December against 16 hours 36 minutes in June. Milder southern winters suit heat pumps well, though the system is still sized for a cold snap rather than an average day.
What happens when you book in Purley?
- Book a service and tell us roughly how old the system is.
- An engineer visits your Purley home and works through the service checklist.
- You receive a written record of the service and any recommendations.
- If a repair is needed, it is priced in writing before any work goes ahead.
Heat pump servicing in Purley: questions
How often should a heat pump in Purley be serviced?
Once a year is the usual recommendation, and many manufacturers make annual servicing a condition of the warranty. Check your warranty terms for the exact requirement.
Will the engineer need access indoors as well as outside?
Usually yes. The outdoor unit, the hot water cylinder, the controls and the pipework and valves indoors are all part of the visit, so allow access to each.
Can you work on a heat pump in Purley that someone else installed?
Yes. We arrange servicing and repairs for most air source heat pumps in Purley, whoever fitted them. Tell us the make and model when you get in touch.
How much does a heat pump service cost?
An annual heat pump service has a guide price of £120–£250, including VAT. Where your price sits depends on the type of system, whether it is a split system needing refrigerant checks and whether an unvented cylinder is included. Any parts or repairs found during the service are explained and priced before any work goes ahead.
What does a heat pump service not include?
A service covers inspection, cleaning, testing and adjustment. It does not include replacement parts, major repairs, system flushing or radiator changes, which are quoted separately if needed. If the engineer finds a fault, they explain what it is, what it would cost to fix and whether it needs doing now or can wait.