- Area
- Greater London
- Postcode district
- SE21
- Nation
- England
- Guide price
- From £130 inc VAT
- Visit
- Rate agreed in advance
Before you book: heat pump servicing in Dulwich
Whoever installed your heat pump, aftercare can be arranged in Dulwich. Tell us the make and model and roughly how old it is, and we will set out what the visit involves before you book.
If a heat pump in Dulwich has not been serviced for a while, the first visit includes a full check of settings and pressures. Landlords in Dulwich can arrange servicing for several properties, with a dated record for each.
An annual service keeps a heat pump running efficiently, catches small faults early and is often a condition of the manufacturer's warranty.
- Systems where the manufacturer's warranty requires annual servicing
- Landlords who need dated service records for each property
- Homes where running costs have crept up or rooms feel cooler than before
What's included
- A dated service record for your warranty and property files
- Cleaning of the outdoor unit coil, fan area and condensate drain
- Magnetic filter and strainer clean, with system pressure topped up
- Controls and error log check, with settings adjusted where needed
- Unvented cylinder safety checks and legionella cycle check
We service heat pumps in Dulwich whoever installed them, including monobloc and split systems.
Grants and rules for heat pumps in England
Homes in Dulwich can use the Boiler Upgrade Scheme, which takes £7,500 off the cost of an air source heat pump when it replaces fossil-fuel or electric heating. Replacing oil or LPG heating qualifies for £9,000 for installations from 21 July 2026 to 31 March 2027, and air-to-air systems for £2,500. The MCS-certified installer named in your quote applies for the grant and deducts it from the price.
Heat pump servicing prices in Dulwich
Guide prices for Greater London, including VAT. We agree the visit rate before anyone attends, so there are no surprises on the day.
| Visit | Guide price |
|---|---|
| Annual heat pump service | £130–£280 |
| Fault-finding visit (first hour) | £100–£200 |
Inc VAT. The rate for your visit is confirmed before booking.
Winter daylight and heating in Dulwich
On the shortest day Dulwich gets about 7 hours 50 minutes of daylight, and the winter sun reaches only around 15° above the horizon at noon. Winters this far south are milder than in most of the UK, which helps a heat pump run at low flow temperatures for much of the season.
How a visit works in Dulwich
- Book a service and tell us roughly how old the system is.
- An engineer visits your Dulwich home and works through the service checklist.
- You receive a written record of the service and any recommendations.
- If a repair is needed, it is priced in writing before any work goes ahead.
Heat pump servicing in Dulwich: questions
Will the engineer need access indoors as well as outside?
Usually yes. The outdoor unit, the hot water cylinder, the controls and the pipework and valves indoors are all part of the visit, so allow access to each.
Do you also cover Brixton?
Yes. We arrange heat pump servicing and repairs in Brixton, which is about 2 miles north-west of Dulwich, and across Greater London.
Can you work on a heat pump in Dulwich that someone else installed?
Yes. We arrange servicing and repairs for most air source heat pumps in Dulwich, whoever fitted them. Tell us the make and model when you get in touch.
Is servicing needed to keep my warranty valid?
Often, yes. Many manufacturer warranties require an annual service with a dated record, and some extended warranties require an approved installer. Manufacturer warranties pass to you, and the length depends on the make and model. Check your warranty documents, and keep every service record safe with your MCS certificate and handover pack.
How often should a heat pump be serviced?
Once a year is the usual recommendation for air source heat pumps, and many manufacturers require it as a warranty condition. An annual visit cleans filters and strainers, checks pressures and controls, and tests the unvented cylinder's safety devices. If you notice a drop in performance, unusual noises or repeated error codes between services, arrange a visit sooner.

