- Area
- Greater London
- Postcode district
- SE23
- Nation
- England
- Guide price
- From £130 inc VAT
- Visit
- Rate agreed in advance
Heat pump servicing for Forest Hill homes
Whoever installed your heat pump, aftercare can be arranged in Forest Hill. Tell us the make and model and roughly how old it is, and we will set out what the visit involves before you book.
Service visits in Forest Hill include unvented cylinder safety checks alongside the heat pump itself. Homes in Forest Hill and across Greater London can book servicing at a time of year that suits them, ideally before winter.
An annual service keeps a heat pump running efficiently, catches small faults early and is often a condition of the manufacturer's warranty.
- Heat pumps installed by another company that need a new servicing arrangement
- Landlords who need dated service records for each property
- Systems where the manufacturer's warranty requires annual servicing
What's included
- Glycol or antifreeze protection test where fitted
- Cleaning of the outdoor unit coil, fan area and condensate drain
- Unvented cylinder safety checks and legionella cycle check
- Controls and error log check, with settings adjusted where needed
- Refrigerant circuit checks on split systems by an F-gas certified engineer
Landlords in Forest Hill can arrange servicing for several properties, with a dated record for each.
Grants and rules for heat pumps in England
In England the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027), and since 28 April 2026 a valid EPC is no longer needed. The grant is applied for by the MCS-certified installer and shown as a deduction on your Forest Hill quote.
Guide prices for heat pump servicing in Forest Hill
These are guide prices including VAT. The rate for your visit in Forest Hill is confirmed before we book it, and any repair is priced in writing before parts are ordered.
| Visit | Guide price |
|---|---|
| Annual heat pump service | £130–£280 |
| Fault-finding visit (first hour) | £100–£200 |
Inc VAT. The rate for your visit is confirmed before booking.
Winter daylight and heating in Forest Hill
On the shortest day Forest Hill gets about 7 hours 50 minutes of daylight, and the winter sun reaches only around 15° above the horizon at noon. Winters this far south are milder than in most of the UK, which helps a heat pump run at low flow temperatures for much of the season.
How a visit works in Forest Hill
- Book a service and tell us roughly how old the system is.
- An engineer visits your Forest Hill home and works through the service checklist.
- You receive a written record of the service and any recommendations.
- If a repair is needed, it is priced in writing before any work goes ahead.
Heat pump servicing in Forest Hill: questions
Do you also cover Sydenham?
Yes. We arrange heat pump servicing and repairs in Sydenham, which is about a mile south of Forest Hill, and across Greater London.
What should I check before booking a visit in Forest Hill?
Note any error code on the controller, check the system pressure gauge if you have one, and make sure the outdoor unit is clear of leaves or snow. Photos of the unit and controller help.
Can you work on a heat pump in Forest Hill that someone else installed?
Yes. We arrange servicing and repairs for most air source heat pumps in Forest Hill, whoever fitted them. Tell us the make and model when you get in touch.
Can you service a split system?
Yes. Split systems have refrigerant pipes running between the outdoor unit and an indoor unit, and checks on that refrigerant circuit must be done by an F-gas certified engineer. We arrange the service so a suitably certified engineer attends. The water side, controls and cylinder are checked in the same visit, just as on a monobloc system.
Is servicing needed to keep my warranty valid?
Often, yes. Many manufacturer warranties require an annual service with a dated record, and some extended warranties require an approved installer. Manufacturer warranties pass to you, and the length depends on the make and model. Check your warranty documents, and keep every service record safe with your MCS certificate and handover pack.