- Area
- Greater London
- Postcode district
- TW9
- Nation
- England
- Guide price
- From £130 inc VAT
- Visit
- Rate agreed in advance
Heat pump servicing for Richmond homes
Whoever installed your heat pump, aftercare can be arranged in Richmond. Tell us the make and model and roughly how old it is, and we will set out what the visit involves before you book.
Heat pumps in Richmond that sit near trees or hedges often need their outdoor coil cleared of leaves at the annual service. Landlords in Richmond can arrange servicing for several properties, with a dated record for each.
An annual service keeps a heat pump running efficiently, catches small faults early and is often a condition of the manufacturer's warranty.
- Heat pumps a year or more past installation
- Landlords who need dated service records for each property
- Systems where the manufacturer's warranty requires annual servicing
What's included
- Controls and error log check, with settings adjusted where needed
- A dated service record for your warranty and property files
- Cleaning of the outdoor unit coil, fan area and condensate drain
- Glycol or antifreeze protection test where fitted
- Refrigerant circuit checks on split systems by an F-gas certified engineer
We service heat pumps in Richmond whoever installed them, including monobloc and split systems.
Grants and rules for heat pumps in England
Homes in Richmond can use the Boiler Upgrade Scheme, which takes £7,500 off the cost of an air source heat pump when it replaces fossil-fuel or electric heating. Replacing oil or LPG heating qualifies for £9,000 for installations from 21 July 2026 to 31 March 2027, and air-to-air systems for £2,500. The MCS-certified installer named in your quote applies for the grant and deducts it from the price.
Heat pump servicing prices in Richmond
These are guide prices including VAT. The rate for your visit in Richmond is confirmed before we book it, and any repair is priced in writing before parts are ordered.
| Visit | Guide price |
|---|---|
| Annual heat pump service | £130–£280 |
| Fault-finding visit (first hour) | £100–£200 |
Inc VAT. The rate for your visit is confirmed before booking.
Designing for Richmond's winters
On the shortest day Richmond gets about 7 hours 50 minutes of daylight, and the winter sun reaches only around 15° above the horizon at noon. Winters this far south are milder than in most of the UK, which helps a heat pump run at low flow temperatures for much of the season.
Booking a visit in Richmond
- Book a service and tell us roughly how old the system is.
- An engineer visits your Richmond home and works through the service checklist.
- You receive a written record of the service and any recommendations.
- If a repair is needed, it is priced in writing before any work goes ahead.
Heat pump servicing in Richmond: questions
Can you work on a heat pump in Richmond that someone else installed?
Yes. We arrange servicing and repairs for most air source heat pumps in Richmond, whoever fitted them. Tell us the make and model when you get in touch.
How much does a visit cost in Richmond?
The rate for a service or fault-finding visit is agreed before anyone attends. Any repair is priced in writing before parts are ordered, so you decide before work goes ahead.
Will the engineer need access indoors as well as outside?
Usually yes. The outdoor unit, the hot water cylinder, the controls and the pipework and valves indoors are all part of the visit, so allow access to each.
What does a heat pump service not include?
A service covers inspection, cleaning, testing and adjustment. It does not include replacement parts, major repairs, system flushing or radiator changes, which are quoted separately if needed. If the engineer finds a fault, they explain what it is, what it would cost to fix and whether it needs doing now or can wait.
Is servicing needed to keep my warranty valid?
Often, yes. Many manufacturer warranties require an annual service with a dated record, and some extended warranties require an approved installer. Manufacturer warranties pass to you, and the length depends on the make and model. Check your warranty documents, and keep every service record safe with your MCS certificate and handover pack.