A heat pump service is an annual inspection and maintenance visit that checks the outdoor unit, the heating water circuit, the controls and the hot water cylinder are working safely and efficiently. Heat pumps have no burner or flue to inspect, but they rely on clean water flow, correct pressures and well-set controls, all of which can drift over a year.
Landlords in Lanarkshire can arrange servicing for several properties, with a dated record for each. If a heat pump in Lanarkshire has not been serviced for a while, the first visit includes a full check of settings and pressures. Homes in Lanarkshire and across Lanarkshire can book servicing at a time of year that suits them, ideally before winter.
Who it suits
- Heat pumps installed by another company that need a new servicing arrangement
- Heat pumps a year or more past installation
- Landlords who need dated service records for each property
- Homes where running costs have crept up or rooms feel cooler than before
Grants and rules for heat pumps in Scotland
The Boiler Upgrade Scheme does not apply in Scotland. Instead, homeowners in Lanarkshire can apply to Home Energy Scotland for a grant of up to £7,500 towards a heat pump, with up to £1,500 more for eligible rural and island homes, plus an optional interest-free loan of up to £7,500. You need a written funding offer before any work starts.
Heat pump servicing prices in Lanarkshire
Guide prices for Lanarkshire, including VAT. We agree the visit rate before anyone attends, so there are no surprises on the day.
| Visit | Guide price |
|---|---|
| Annual heat pump service | £120–£250 |
| Fault-finding visit (first hour) | £90–£180 |
Inc VAT. The rate for your visit is confirmed before booking.
Towns we cover in Lanarkshire
We cover 13 towns in Lanarkshire for heat pump servicing. Each links to local guide prices and the grant position for Scotland.
| Town | Postcode district | Nearest town | Midwinter daylight |
|---|---|---|---|
| East Kilbride | G74 | Cambuslang | 7 h 00 min |
| Hamilton | ML3 | Motherwell | 7 h 00 min |
| Cumbernauld | G67 | Airdrie | 6 h 57 min |
| Coatbridge | ML5 | Airdrie | 6 h 59 min |
| Airdrie | ML6 | Coatbridge | 6 h 59 min |
| Motherwell | ML1 | Bellshill | 7 h 00 min |
| Rutherglen | G73 | Cambuslang | 6 h 59 min |
| Cambuslang | G73 | Rutherglen | 6 h 59 min |
| Wishaw | ML2 | Motherwell | 7 h 00 min |
| Bellshill | ML4 | Motherwell | 6 h 59 min |
| Carluke | ML8 | Wishaw | 7 h 00 min |
| Lanark | ML11 | Carluke | 7 h 01 min |
| Strathaven | ML10 | Hamilton | 7 h 01 min |
Heat pump servicing questions
How often should a heat pump be serviced?
Once a year is the usual recommendation for air source heat pumps, and many manufacturers require it as a warranty condition. An annual visit cleans filters and strainers, checks pressures and controls, and tests the unvented cylinder's safety devices. If you notice a drop in performance, unusual noises or repeated error codes between services, arrange a visit sooner.
Is servicing needed to keep my warranty valid?
Often, yes. Many manufacturer warranties require an annual service with a dated record, and some extended warranties require an approved installer. Manufacturer warranties pass to you, and the length depends on the make and model. Check your warranty documents, and keep every service record safe with your MCS certificate and handover pack.
How much does a heat pump service cost?
An annual heat pump service has a guide price of £120–£250, including VAT. Where your price sits depends on the type of system, whether it is a split system needing refrigerant checks and whether an unvented cylinder is included. Any parts or repairs found during the service are explained and priced before any work goes ahead.
Can you service a split system?
Yes. Split systems have refrigerant pipes running between the outdoor unit and an indoor unit, and checks on that refrigerant circuit must be done by an F-gas certified engineer. We arrange the service so a suitably certified engineer attends. The water side, controls and cylinder are checked in the same visit, just as on a monobloc system.