Annual servicing is recommended for all heat pumps, and many manufacturers make it a condition of their warranty. A service record also helps if you sell the home or need to make a warranty claim. The service is a paid visit with a guide price of £120–£250, including VAT, and the price for your system is confirmed when you book.
We service heat pumps in North Yorkshire whoever installed them, including monobloc and split systems. Landlords in North Yorkshire can arrange servicing for several properties, with a dated record for each. Homes in North Yorkshire and across North Yorkshire can book servicing at a time of year that suits them, ideally before winter.
Who it suits
- Heat pumps installed by another company that need a new servicing arrangement
- Systems where the manufacturer's warranty requires annual servicing
- Homes where running costs have crept up or rooms feel cooler than before
- Heat pumps a year or more past installation
Grants and rules for heat pumps in England
In England the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027), and since 28 April 2026 a valid EPC is no longer needed. The grant is applied for by the MCS-certified installer and shown as a deduction on your quote.
Heat pump servicing prices in North Yorkshire
These are guide prices including VAT. The rate for your visit in North Yorkshire is confirmed before we book it, and any repair is priced in writing before parts are ordered.
| Visit | Guide price |
|---|---|
| Annual heat pump service | £120–£250 |
| Fault-finding visit (first hour) | £90–£180 |
Inc VAT. The rate for your visit is confirmed before booking.
Towns we cover in North Yorkshire
We cover 15 towns in North Yorkshire for heat pump servicing. Each links to local guide prices and the grant position for England.
| Town | Postcode district | Nearest town | Midwinter daylight |
|---|---|---|---|
| York | YO1 | Selby | 7 h 23 min |
| Middlesbrough | TS1 | Thornaby-on-Tees | 7 h 15 min |
| Harrogate | HG2 | Knaresborough | 7 h 22 min |
| Scarborough | YO12 | Whitby | 7 h 19 min |
| Redcar | TS10 | Middlesbrough | 7 h 15 min |
| Selby | YO8 | Howden | 7 h 25 min |
| Thornaby-on-Tees | TS17 | Yarm | 7 h 16 min |
| Yarm | TS15 | Thornaby-on-Tees | 7 h 16 min |
| Northallerton | DL7 | Thirsk | 7 h 18 min |
| Ripon | HG4 | Knaresborough | 7 h 20 min |
| Knaresborough | HG5 | Harrogate | 7 h 22 min |
| Malton | YO17 | Pocklington | 7 h 20 min |
| Skipton | BD23 | Keighley | 7 h 23 min |
| Thirsk | YO7 | Northallerton | 7 h 19 min |
| Whitby | YO22 | Scarborough | 7 h 16 min |
Heat pump servicing questions
Can you service a split system?
Yes. Split systems have refrigerant pipes running between the outdoor unit and an indoor unit, and checks on that refrigerant circuit must be done by an F-gas certified engineer. We arrange the service so a suitably certified engineer attends. The water side, controls and cylinder are checked in the same visit, just as on a monobloc system.
What does a heat pump service not include?
A service covers inspection, cleaning, testing and adjustment. It does not include replacement parts, major repairs, system flushing or radiator changes, which are quoted separately if needed. If the engineer finds a fault, they explain what it is, what it would cost to fix and whether it needs doing now or can wait.
How often should a heat pump be serviced?
Once a year is the usual recommendation for air source heat pumps, and many manufacturers require it as a warranty condition. An annual visit cleans filters and strainers, checks pressures and controls, and tests the unvented cylinder's safety devices. If you notice a drop in performance, unusual noises or repeated error codes between services, arrange a visit sooner.
Do I need to do anything between services?
A little. Keep the area around the outdoor unit clear of leaves, snow, plants and stored items so air flows freely. Check the system pressure gauge occasionally if you have one, and note any error codes. Avoid covering the unit or building an enclosure around it without advice, as this can reduce performance.