- Area
- West Sussex
- Postcode district
- RH12
- Nation
- England
- Guide price
- From £120 inc VAT
- Visit
- Rate agreed in advance
Heat pump servicing for Horsham homes
Whoever installed your heat pump, aftercare can be arranged in Horsham. Tell us the make and model and roughly how old it is, and we will set out what the visit involves before you book.
Landlords in Horsham can arrange servicing for several properties, with a dated record for each. We service heat pumps in Horsham whoever installed them, including monobloc and split systems.
An annual service keeps a heat pump running efficiently, catches small faults early and is often a condition of the manufacturer's warranty.
- Heat pumps a year or more past installation
- Systems where the manufacturer's warranty requires annual servicing
- Heat pumps installed by another company that need a new servicing arrangement
What's included
- Magnetic filter and strainer clean, with system pressure topped up
- Refrigerant circuit checks on split systems by an F-gas certified engineer
- Cleaning of the outdoor unit coil, fan area and condensate drain
- Glycol or antifreeze protection test where fitted
- Controls and error log check, with settings adjusted where needed
Service visits in Horsham include unvented cylinder safety checks alongside the heat pump itself.
Grants and rules for heat pumps in England
In England the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027), and since 28 April 2026 a valid EPC is no longer needed. The grant is applied for by the MCS-certified installer and shown as a deduction on your Horsham quote.
Guide prices for heat pump servicing in Horsham
Guide prices for West Sussex, including VAT. We agree the visit rate before anyone attends, so there are no surprises on the day.
| Visit | Guide price |
|---|---|
| Annual heat pump service | £120–£260 |
| Fault-finding visit (first hour) | £90–£190 |
Inc VAT. The rate for your visit is confirmed before booking.
Short winter days in Horsham and what they mean
Horsham sees roughly 7 hours 54 minutes of daylight in late December against 16 hours 33 minutes in June. Milder southern winters suit heat pumps well, though the system is still sized for a cold snap rather than an average day.
How a visit works in Horsham
- Book a service and tell us roughly how old the system is.
- An engineer visits your Horsham home and works through the service checklist.
- You receive a written record of the service and any recommendations.
- If a repair is needed, it is priced in writing before any work goes ahead.
Heat pump servicing in Horsham: questions
Will the engineer need access indoors as well as outside?
Usually yes. The outdoor unit, the hot water cylinder, the controls and the pipework and valves indoors are all part of the visit, so allow access to each.
Do you also cover Crawley?
Yes. We arrange heat pump servicing and repairs in Crawley, which is about 7 miles north-east of Horsham, and across West Sussex.
What should I check before booking a visit in Horsham?
Note any error code on the controller, check the system pressure gauge if you have one, and make sure the outdoor unit is clear of leaves or snow. Photos of the unit and controller help.
What does a heat pump service not include?
A service covers inspection, cleaning, testing and adjustment. It does not include replacement parts, major repairs, system flushing or radiator changes, which are quoted separately if needed. If the engineer finds a fault, they explain what it is, what it would cost to fix and whether it needs doing now or can wait.
Can you service a split system?
Yes. Split systems have refrigerant pipes running between the outdoor unit and an indoor unit, and checks on that refrigerant circuit must be done by an F-gas certified engineer. We arrange the service so a suitably certified engineer attends. The water side, controls and cylinder are checked in the same visit, just as on a monobloc system.