- Area
- Surrey
- Postcode district
- GU6
- Nation
- England
- Guide price
- From £130 inc VAT
- Visit
- Rate agreed in advance
Before you book: heat pump servicing in Cranleigh
A heat pump that is serviced and set up properly keeps running efficiently for many years. Many heat pump faults trace back to settings, low pressure or a worn part rather than the heat pump itself, and those can usually be put right.
Heat pumps in Cranleigh that sit near trees or hedges often need their outdoor coil cleared of leaves at the annual service. If a heat pump in Cranleigh has not been serviced for a while, the first visit includes a full check of settings and pressures.
An annual service keeps a heat pump running efficiently, catches small faults early and is often a condition of the manufacturer's warranty.
- Homes where running costs have crept up or rooms feel cooler than before
- Landlords who need dated service records for each property
- Heat pumps installed by another company that need a new servicing arrangement
What's included
- Glycol or antifreeze protection test where fitted
- A dated service record for your warranty and property files
- Magnetic filter and strainer clean, with system pressure topped up
- Controls and error log check, with settings adjusted where needed
- Refrigerant circuit checks on split systems by an F-gas certified engineer
Homes in Cranleigh and across Surrey can book servicing at a time of year that suits them, ideally before winter.
Grants and rules for heat pumps in England
In England the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027), and since 28 April 2026 a valid EPC is no longer needed. The grant is applied for by the MCS-certified installer and shown as a deduction on your Cranleigh quote.
Heat pump servicing costs around Cranleigh
These are guide prices including VAT. The rate for your visit in Cranleigh is confirmed before we book it, and any repair is priced in writing before parts are ordered.
| Visit | Guide price |
|---|---|
| Annual heat pump service | £130–£270 |
| Fault-finding visit (first hour) | £100–£190 |
Inc VAT. The rate for your visit is confirmed before booking.
Winter daylight and heating in Cranleigh
On the shortest day Cranleigh gets about 7 hours 53 minutes of daylight, and the winter sun reaches only around 15° above the horizon at noon. Winters this far south are milder than in most of the UK, which helps a heat pump run at low flow temperatures for much of the season.
What happens when you book in Cranleigh?
- Book a service and tell us roughly how old the system is.
- An engineer visits your Cranleigh home and works through the service checklist.
- You receive a written record of the service and any recommendations.
- If a repair is needed, it is priced in writing before any work goes ahead.
Heat pump servicing in Cranleigh: questions
What should I check before booking a visit in Cranleigh?
Note any error code on the controller, check the system pressure gauge if you have one, and make sure the outdoor unit is clear of leaves or snow. Photos of the unit and controller help.
Will the engineer need access indoors as well as outside?
Usually yes. The outdoor unit, the hot water cylinder, the controls and the pipework and valves indoors are all part of the visit, so allow access to each.
Do you also cover Godalming?
Yes. We arrange heat pump servicing and repairs in Godalming, which is about 6 miles north-west of Cranleigh, and across Surrey.
How much does a heat pump service cost?
An annual heat pump service has a guide price of £120–£250, including VAT. Where your price sits depends on the type of system, whether it is a split system needing refrigerant checks and whether an unvented cylinder is included. Any parts or repairs found during the service are explained and priced before any work goes ahead.
How often should a heat pump be serviced?
Once a year is the usual recommendation for air source heat pumps, and many manufacturers require it as a warranty condition. An annual visit cleans filters and strainers, checks pressures and controls, and tests the unvented cylinder's safety devices. If you notice a drop in performance, unusual noises or repeated error codes between services, arrange a visit sooner.