Homes across Norfolk — in Norwich, Great Yarmouth, King's Lynn and Thetford and beyond — can book a survey for an air source heat pump. Prices below are guide ranges for Norfolk, installed and including VAT.
Towns we cover in Norfolk
Heat pump services in Norfolk
Grants and rules for heat pumps in England
Homes in Norfolk can use the Boiler Upgrade Scheme, which takes £7,500 off the cost of an air source heat pump when it replaces fossil-fuel or electric heating. Replacing oil or LPG heating qualifies for £9,000 for installations from 21 July 2026 to 31 March 2027, and air-to-air systems for £2,500. The MCS-certified installer named in your quote applies for the grant and deducts it from the price.
Installing heat pumps is zero-rated for VAT across the UK until 31 March 2027. Since 29 May 2025, permitted development in England allows up to two air source heat pumps on a house, each up to 1.5 m³, with no blanket 1 m boundary rule — the installation must still meet the MCS planning standards, including the noise check. Listed buildings, flats and some conservation-area positions need extra consent, which we check at survey.
Guide prices in Norfolk
| Home | Typical size | Installed guide price | After £7,500 grant |
|---|---|---|---|
| 1–2 bedroom flat or small terrace | 4–5 kW | £9,500–£12,500 | £2,000–£5,000 |
| 2–3 bedroom terrace or semi | 5–7 kW | £10,500–£13,500 | £3,000–£6,000 |
| 3 bedroom semi or small detached | 6–9 kW | £12,000–£15,500 | £4,500–£8,000 |
| 4 bedroom detached | 8–12 kW | £14,000–£18,000 | £6,500–£10,500 |
| 5+ bedroom or larger older house | 11–16 kW | £16,500–£22,500 | £9,000–£15,000 |
Installed, inc VAT: unit, cylinder, controls, minor pipework and commissioning.
Questions
What are my cancellation rights?
If you agree a contract away from our premises, such as at your home, you can cancel within 14 days under the Consumer Contracts Regulations 2013; if you ask us to start sooner and then cancel, you pay only for work done up to that point. Your rights under the Consumer Rights Act 2015 also apply, so work must be carried out with reasonable care and skill. Systems are designed and specified for your home, and nothing is ordered until you accept the written quote.
How do I pay for my heat pump installation?
How and when you pay is set out in your written quote, so you know the full price and any payment stages before you agree to anything. Nothing is ordered until you accept the quote. Where a grant applies, such as the Boiler Upgrade Scheme in England and Wales, it is deducted from the price shown. If you have questions about payment, ask at the survey and we will explain how it works for your job.
What areas do you cover?
We cover the whole of the UK: England, Wales, Scotland and Northern Ireland. Installations on the Scottish islands and in other remote areas are by arrangement, as travel and access can affect timing and price. Grants, VAT and planning rules differ between nations, so your quote reflects where you live. Enter your postcode on our quote page or browse the areas we cover.
What heat pump grants can I get, and does it depend on where I live?
The grant you can get depends on which UK nation you live in. In England and Wales, the Boiler Upgrade Scheme gives £7,500 towards an air-to-water heat pump, or £9,000 when it replaces oil or LPG heating for installations from 21 July 2026 to 31 March 2027. In Scotland, Home Energy Scotland offers a grant of up to £7,500, more for eligible rural and island homes, plus an optional interest-free loan. Northern Ireland has no dedicated heat pump grant for homeowners at present. See heat pump grants.