Every air-to-water heat pump installation needs a cylinder, because there is no heat pump equivalent of a combi boiler that heats water instantly. If you have a combi now, the main design question is where the cylinder will go. If you already have a cylinder, it will almost always need replacing with a heat pump model, though the same cupboard can often be reused if it is large enough.
In terraced homes around Norfolk and across Norfolk, slimline cylinders can fit spaces a standard model cannot. We check mains water pressure and flow at each Norfolk property before choosing a cylinder. Cylinder sizes for Norfolk homes are based on the people living there and the bathrooms in daily use.
Who it suits
- Larger families or homes with two or more bathrooms
- Homes replacing a combi boiler that need space found for a cylinder
- Households with older vented cylinders and loft tanks who want mains-pressure showers
- Every air-to-water heat pump installation, whatever the existing boiler
Grants and rules for heat pumps in England
Homes in Norfolk can use the Boiler Upgrade Scheme, which takes £7,500 off the cost of an air source heat pump when it replaces fossil-fuel or electric heating. Replacing oil or LPG heating qualifies for £9,000 for installations from 21 July 2026 to 31 March 2027, and air-to-air systems for £2,500. The MCS-certified installer named in your quote applies for the grant and deducts it from the price.
There is no VAT on installing a heat pump anywhere in the UK until 31 March 2027. In England most houses can have an air source heat pump under permitted development, provided the unit meets the MCS noise and siting standards; the old 1 m boundary limit was removed on 29 May 2025. We flag listed buildings, flats and sensitive conservation-area positions at survey.
Heat pump hot water cylinders prices in Norfolk
Here are typical prices for heat pump hot water cylinders in Norfolk, installed and including VAT. Use the guide price tool for a figure based on your home, then a survey confirms it in writing.
| Work | Guide price |
|---|---|
| Heat pump hot water cylinder (supplied and fitted) | £1,200–£2,200 |
Supplied and fitted, inc VAT. Included in every full system price.
Towns we cover in Norfolk
We cover 11 towns in Norfolk for heat pump hot water cylinders. Each links to local guide prices and the grant position for England.
| Town | Postcode district | Nearest town | Midwinter daylight |
|---|---|---|---|
| Norwich | NR1 | Wymondham | 7 h 38 min |
| Great Yarmouth | NR30 | Lowestoft | 7 h 38 min |
| King's Lynn | PE30 | Wisbech | 7 h 36 min |
| Thetford | IP24 | Bury St Edmunds | 7 h 40 min |
| Dereham | NR19 | Swaffham | 7 h 37 min |
| Cromer | NR27 | North Walsham | 7 h 34 min |
| Diss | NR16 | Wymondham | 7 h 40 min |
| Fakenham | NR21 | Dereham | 7 h 35 min |
| North Walsham | NR28 | Cromer | 7 h 36 min |
| Swaffham | PE37 | Dereham | 7 h 37 min |
| Wymondham | NR18 | Norwich | 7 h 38 min |
Heat pump hot water cylinders questions
How much does a heat pump cylinder cost?
A heat pump hot water cylinder has a guide price of £1,200–£2,200, installed and including VAT. In a full heat pump installation the cylinder is already included in the system guide price, so this figure mainly applies where a cylinder is replaced on its own. Capacity, coil design and the pipework needed affect where your price sits.
I have a combi boiler. Where will the cylinder go?
Moving from a combi to a heat pump means finding space for a cylinder, usually somewhere around 600 mm square and up to about 2 m tall. Common choices are a bedroom or landing cupboard, a utility room, under the stairs or an integral garage. The surveyor looks at your layout and suggests options, including slimline models where space is tight.
Does a heat pump cylinder need servicing?
Yes. An unvented cylinder's safety devices should be checked every year, including the relief valves, the expansion vessel charge and the discharge pipework. This is normally done as part of the annual heat pump service, and it is often a condition of the cylinder manufacturer's warranty. Keep the cylinder paperwork with your heat pump handover documents.
Do I need good water pressure for an unvented cylinder?
Yes. An unvented cylinder runs at mains pressure, so it needs enough incoming pressure and flow to supply your taps and showers well. We measure your mains supply at the survey. If flow is low, options include a different cylinder type or an upgrade to the incoming supply pipe, which we explain before you commit.